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ALCOVA Mortgage | Midlothian, Richmond, VA

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Richmond, VA

4.99

(487)

Mortgage

Mortgage Loan Officer

Contact Info

(804) 543-2009

Richmond, VA

https://alcova.com/branch/midlothian/

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4.99

(487)

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Great customer service

Reply from Ryan Charles

January 16th, 2023 05:17 PM

Thanks for the review, Lisa! Much appreciated!

Ryan and Carol were fantastic, patient, willing to answer all questions and work around our hectic lifestyle to help us get this done in not only a timely manner, but an efficient one as well. I cannot recommend them highly enough for assisting...

Reply from Ryan Charles

January 16th, 2023 05:18 PM

Thanks Patrick! I appreciate your kind words. You guys were a pleasure to work for!

Ryan and Carol were proactive, easy to talk to, and very friendly. They made the process easy and enjoyable.

Reply from Ryan Charles

January 16th, 2023 05:19 PM

Thanks Cerise! You don't see "enjoyable" and "mortgage" in the same sentence too often! ha! We are glad that you enjoyed it! All of our best!

The timeliness and quality of the communications between Ryan and Carol were outstanding. The process for preapproval and securing a loan to closing with this team was so easy. No hiccups at all.

Reply from Ryan Charles

January 16th, 2023 05:20 PM

Thanks Andrew. We pride ourselves on our communication and our process. Thanks for the review!

Simple, clear directions and the team was able to answer all of our questions in easy to understand and timely manner.

Reply from Ryan Charles

January 16th, 2023 05:20 PM

Thanks Madhu! It was a pleasure.

I have worked with Ryan Charles and his team multiple times before and each time he has been professional and personable at the same time. I am not a number to this team, I always feel like a valued customer and acquaintance.

Reply from Ryan Charles

January 16th, 2023 05:21 PM

Thanks for those kind words, Adam! Never a number, sir! Thanks so much for your loyalty -- it is so appreciated! Hope all is well!

Ryan Charles was top notch on communication, expertise, and easy to deal with. I would recommend him and Alcova to all my family and friends and will definitely use them again in the future.

Reply from Ryan Charles

January 16th, 2023 05:21 PM

So glad to hear this, Penny! The referrals of friends and family is the greatest review of all. All my best!

Ryan is the best! Easy to work with, responsive, and looks out for his clients.

Reply from Ryan Charles

January 16th, 2023 05:22 PM

Thanks Peter -- I appreciate your review helping others know that I truly care! All my best, sir!

Ryan and his team always dive in completely on the clients situation and plan and give the best advice to make it happen! Best service, advice, true professionals. Have worked with Ryan and his team on 10-20 real estate deals over the years!...

Reply from Ryan Charles

January 16th, 2023 05:23 PM

Thank you, Brian! It is our pleasure to serve! Your loyalty and trust is so appreciated!

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About

Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business. ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger. Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Time Zone

Eastern Standard Time (EST)

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