ALCOVA Mortgage | Hardy, VA
Showing You The Way Home
Hardy, VA
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting... Show More
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Robert Bates was truly wonderful to work with - very knowledgeable and patient!
Reply from Robert Bates
October 27th, 2025 03:18 PM
I appreciate your kind words, Michael. It's great to know that my knowledge and patience made a positive impact on your experience. If you have any more questions or need further assistance, I'm here to help. Thank you for choosing ALCOVA Mortgage!...
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We’ve been working with Robert for over 20 years, and he continues to impress us every time. Robert is professional, honest, and incredibly knowledgeable about the mortgage process. He always takes the time to explain our options clearly and...
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Reply from Robert Bates
October 24th, 2025 02:43 PM
Thank you so much for your kind words....and for continuing to trust me with your financial goals. I appreciate all the years we've been able to work together for your financial success!
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Great to work with to get closing completed by anticpiated closing date.
Reply from Robert Bates
October 24th, 2025 02:42 PM
It was great working with you towards your home ownership goal Trey. Thank you for the trust you placed in me and my team!
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Robert went above and beyond during the entire process. Robert explained everything in great detail and stayed in constant contact with us. Robert displayed the utmost professionalism and integrity from start to finish. I would highly recommend...
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Reply from Robert Bates
October 18th, 2025 01:49 PM
It means a lot to hear that you appreciated the level of detail and communication throughout your experience. I aim to maintain professionalism and integrity in all interactions, so your feedback is truly valued. Thank you for recommending...
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Robert makes the process easy and is very clear as to what is needed. He tells you what hes going to do and then does it! I've had previous mortgages with him, just finished another and will go nowhere else in the future.
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Reply from Robert Bates
September 12th, 2025 04:52 PM
Kurt, I truly appreciate your feedback. It's great to know that the process felt straightforward and transparent for you. I value our ongoing relationship and I'm grateful for your trust in handling multiple mortgages over the years. If you...
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Great time at the 2026 Poker Run. Hope everyone had a great time! Let us know if you saw us there!
I have never had such a beautiful experience with a lender in my life. My wife and I were treated like family. Evelena made herself available anytime if we ever had any questions and she quite often would go the extra mile ,working to make...
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Reply from Evelena Keller-Mullens - ALCOVA Mor...
September 5th, 2025 03:12 PM
Wow, Mark and Alex, thank you for the review. It was my pleasure to help make your dreams come true. Thank you for choosing me to accompany you on your journey.
Mrs. Mullins is efficient, knowledgeable, and very professional. She is truly the best loan officer I've worked with. I recommend her to everyone who needs her services.
Reply from Evelena Mullens
August 14th, 2025 06:37 PM
Thank you, Shiann, for your kind words and heartfelt recommendation. I'm pleased to know that you found my assistance efficient and professional. It's rewarding to hear that my services have stood out to you as a loan officer. Should you or...
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Eve has a wealth of knowledge and genuinely looks out for her clients.
Reply from Evelena Mullens
August 14th, 2025 06:35 PM
Thank you, Winston, for highlighting my commitment to providing informed and genuine support. I'm truly glad to know that you felt looked after. Your trust in me and ALCOVA Mortgage means a lot, and I'm always here to assist whenever you need....
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Evelena was great!
Reply from Evelena Mullens
July 21st, 2025 12:34 PM
Thank you, Allison, for such a concise and positive review! I'm delighted to know you had a great experience. If you ever need assistance again, feel free to reach out. Wishing you the best with everything ahead!
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About
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business.
ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger.
Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance