ALCOVA Mortgage | Hardy, VA

Showing You The Way Home

Hardy, VA

4.95

(329)

Mortgage

Mortgage Loan Officer

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(855) 462-5268

Hardy, VA

https://alcova.com/branch/hardy/

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4.95

(329)

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She was so wonderful to work with and had great communication.

Reply from Evelena Keller-Mullens - ALCOVA Mor...

November 20th, 2025 03:01 PM

Mary, I appreciate your feedback. I'm glad you found the communication effective throughout the process. It was a pleasure working with you, and I'm here if you need any further assistance in the future.

Absence of office visits everything was able to be done by email, I'm not very tech savvy but the wife helps me with

Reply from Evelena Keller-Mullens - ALCOVA Mor...

November 12th, 2025 01:17 PM

I'm glad to hear you found the process manageable even without office visits, Gary. It's wonderful that you had support at home to help navigate the emails. If you have any questions or need assistance, please feel free to reach out. I'm here...

Robert was easy to work with. Information has been upfront and easy to get. Would recommend Alcova for those looking for a loan.

Reply from Robert Bates

November 20th, 2025 03:56 PM

Thank you for the great review Jonathan. It was a pleasure working with you as well!

Evelena Keller-Mullens - ALCOVA Mortgage has received a review with 5 star rating from Maleasa S

Robert and his team helped us out with what could have been a situation that left our family in a bad situation. They spent extra time to make sure everything was taken care of and pushed to honor a deadline they didn't set. Robert took extra...

Reply from Robert Bates

November 5th, 2025 08:00 PM

Thank you, Maleasa, for your thoughtful review. I'm really pleased to hear that my efforts, along with my team's, made a difference in your situation. Taking the time to secure the best outcome for you and meeting those deadlines was important...

Evelena Keller-Mullens - ALCOVA Mortgage has received a review with 5 star rating from Perry S

Robert's team was great to work with. They heard what we were wanting to do and made it happen all well having a very short window to close on our home.. very pleased with my experience with them. I would give them a 10 out of 10.

Reply from Robert Bates

November 5th, 2025 08:01 PM

Thanks Perry! I'm glad we were able to sit down with the entire team at one time and make sure we set a goal that was possible to make. I hope you have many happy years in your new home.

One word Evelena! She was so professional and helpful at every step. Home buying has changed in 40 years! Evelena held my hand through the 'tech' stuff. All my questions and concerns were addressed quickly and accurately. I felt like I was...

Reply from Evelena Keller-Mullens - ALCOVA Mor...

October 30th, 2025 07:55 PM

I'm truly glad to hear about your positive experience, Lynn. Navigating the home buying process can feel overwhelming, especially with all the technological changes, and I'm pleased I could assist and support you along the way. It's wonderful...

overal very helpful with a diffulcult situation

Reply from Robert Bates

October 29th, 2025 10:02 PM

I'm glad to know that I could assist you through a challenging situation, Quentin. Your feedback is valued, and I'm here if you need any further help. Thank you for choosing ALCOVA Mortgage.

Great experience with this Alcova Mortgage - make sure to ask for Robert Bates - he’s awesome!

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About

Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business. ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger. Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Time Zone

Eastern Standard Time (EST)

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