ALCOVA Mortgage | Covington's Cover Image
ALCOVA Mortgage | Covington in Covington, VA

ALCOVA Mortgage | Covington, VA

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Covington, VA
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Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting... Show More
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Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Overall Ratings
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5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • D
    Devin E T
    Covington, VA
    Posted on September 12th, 2024 12:49 PM
    Jason was very knowledgeable and friendly throughout the entire process even answering questions and providing us information even after business hours making the process as quick and easy as possible. Thanks again!
    Reply from JASON HELMINTOLLER
    September 15th, 2024 12:51 PM
    Hey Devin, it's Jason. I'm thrilled to hear that you had a great experience with the mortgage process. I'm here to help, no matter the hour, and I'm glad I could make things as simple as possible for you. Your feedback means the world to me...
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  • L
    Lucas C P
    Lexington, VA
    Posted on September 10th, 2024 12:46 PM
    Excellent service and great team created an easy process.
    Reply from JASON HELMINTOLLER
    September 13th, 2024 12:47 PM
    Hey Lucas, thanks for the stellar rating and positive feedback. It's great to hear about your smooth experience with our team at ALCOVA Mortgage. We always aim to provide top-notch service, and I'm thrilled that we hit the mark for you. Don't...
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  • M
    Melissa C B
    Troutville, VA
    Posted on September 9th, 2024 12:05 PM
    He was responsive at all hours and days. He worked hard to get us from application to close on time.
    Reply from JASON HELMINTOLLER
    September 12th, 2024 12:08 PM
    Hey Melissa, I'm thrilled to hear that you had a positive experience with us at ALCOVA Mortgage and that you found my responses timely. Helping customers like you navigate the application process smoothly and efficiently is a top priority....
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  • J
    Jonathan C
    Fincastle, VA
    Posted on September 7th, 2024 02:32 PM
    Very helpful
    Reply from JASON HALL
    November 19th, 2024 08:51 PM
    Glad to help thanks again for your trust
  • R
    Robert A C
    Hot Springs, VA
    Posted on September 7th, 2024 12:47 PM
    Very knowledgeable and friendly. They are great to work with, and I highly recommend them !!!
    Reply from JASON HELMINTOLLER
    September 10th, 2024 12:51 PM
    I greatly appreciate your kind words and the 5-star rating, Robert! It's wonderful to hear that you had such a positive experience with me at ALCOVA Mortgage. I strive to provide each of my clients with a knowledgeable and friendly service,...
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  • A
    Amanda D
    White Sulphur Springs, WV
    Posted on August 27th, 2024 02:23 AM
    Jason, at all times during our house purchase, explained the process and kept us in the loop as to what to do and what we were to expect.
    Reply from JASON HALL
    November 19th, 2024 08:51 PM
    Was my pleasure thanks for trusting me.
  • R
    Rebecca S L
    Covington, VA
    Posted on August 23rd, 2024 09:22 PM
    Friendly, helpful, knowledgeable people, they treat you like family.
    Reply from JASON HELMINTOLLER
    August 26th, 2024 09:23 PM
    Thank you for your kind words, Rebecca! It's great to hear that you felt like family at ALCOVA Mortgage and had a positive experience with us. We always strive to provide the best service and expertise to our customers. Your 5-star rating is...
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  • D
    Dakota S
    Covington, VA
    Posted on August 21st, 2024 06:41 PM
    Jason helped my girlfriend and I start our homeowning journey with ease. We came to Mr. Hall with a goal and he stopped at nothing to make that goal happen. We would like to thank Jason and Alcova from the bottom of our hearts on helping us...
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    Reply from JASON HALL
    November 19th, 2024 08:51 PM
    Was my pleasure and look forward to seeing what you do with the house.
  • A
    Amanda W
    Posted on August 16th, 2024 01:31 AM
    ALCOVA Mortgage | Covington, VA has received a review with 5 star rating from Amanda W
    Reply from Jason Helmintoller
    August 8th, 2025 06:44 PM
    Thanks so much for the 5 stars! Always grateful to help with your home loan needs.
  • A
    Amanda W
    Roanoke, VA
    Posted on August 16th, 2024 01:31 AM
    Jason was amazing to work with! He is quick to respond to questions and goes out of his way after hours to help you in any way he can!
    Reply from JASON HELMINTOLLER
    August 19th, 2024 01:31 AM
    I appreciate your kind words, Amanda. It is my goal to always be available and provide quick and accurate answers to your questions. I’m thrilled to hear I was able to meet your expectations in terms of service delivery. Being there for you...
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    About
    Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business. ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger. Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance