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The Taylor Division of ALCOVA Mortgage, Charlotte, NC

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Charlotte, NC

4.86

(498)

Mortgage

Mortgage Loan Officer

Contact Info

(704) 650-8029

Charlotte, NC

https://alcova.com/group/thetaylordivision/

https://alcova.com/branch/charlotte-taylor/

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4.86

(498)

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Experience.com

4.87

(363)

Zillow

4.88

(104)

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4.74

(31)

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Chris, Shelley, and Ashley were awesome. Couldnt ask any more of them. Thanks team.

Reply from Chris Waggett

July 1st, 2026 04:25 PM

I'm thrilled to hear that you had a great experience with us, Nathaniel. It was truly a pleasure to serve you. Your kind words regarding myself, Shelley, and Ashley really mean a lot. We always strive to deliver the best service and we're pleased...

Everyone was on top of their particular area of expertise. Only snag was we had to track down keys all day at closing. Big misunderstanding of where owner left them. Had to make multiple calls and trips back and forth to finally find they’d...

Reply from Chris Waggett

July 1st, 2026 04:25 PM

Thank you, Kelsie, for your candid feedback. I am delighted to hear that your experience with the purchase process at Academy Mortgage was smooth and straightforward. I apologize for the confusion on the day of closing regarding the keys. I...

Chris and his team made my loan experience so smooth! They were in communication with me every step of the way, and that gave me confidence that everything was being handled correctly. Chris is so personable and competent that I never had to...

Reply from Chris Waggett

July 1st, 2026 04:25 PM

I'm overjoyed to hear we could provide such a positive loan experience for you, Carol, and that our communication gave you confidence. Ensuring our clients feel secure and informed throughout the process is a top priority at Alcova Mortgage....

From initial client introduction through the final funding of the loan, Chris and his team were always there to answer questions and assist my clients every step of the way. I can not recommend them enough!!

Communication, knowledge and providing next steps and expectations to BOTH me and the client.

Reply from Chris Waggett

July 1st, 2026 04:25 PM

I'm incredibly grateful for your kind words and 5-star review, Crystal! I aim to provide clear communication, comprehensive knowledge, and to keep all my clients well-informed about the next steps and expectations. It's great to hear that you've...

Overall knowledgeable about loans

Ease of communication and steps needed along the way.

Reply from Chris Waggett

July 1st, 2026 04:25 PM

Thank you for the fantastic 5-star review! I'm thrilled to hear that our communication and guidance made the process easy for you. If you ever have more questions or need assistance in the future, feel free to reach out. It was a pleasure working...

Know what you were doing. Making sure we had the correct documents uploaded since that is your job to do so. It happened not once but twice. Putting the CORRECT credit from the seller on our CD. I asked why I owed money and it was shrugged...

Chris and his team were incredibly communicative with me and my first time homebuyer felt he understood the entire process and walked away happy as can be!

Reply from Chris Waggett

July 1st, 2026 04:25 PM

Thank you, Jennifer! Much appreciated!! :-)

Great service and quick to respond when I needed the team.

Reply from Chris Waggett

July 1st, 2026 04:25 PM

Thank you, Nick! I too, appreciate the great partnership. Let's keep it rolling.

381–390 of 498

About

Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business. ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger. Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Time Zone

Eastern Standard Time (EST)

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