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The Taylor Division of ALCOVA Mortgage, Charlotte, NC

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Charlotte, NC

4.86

(498)

Mortgage

Mortgage Loan Officer

Contact Info

(704) 650-8029

Charlotte, NC

https://alcova.com/group/thetaylordivision/

https://alcova.com/branch/charlotte-taylor/

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4.86

(498)

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Experience.com

4.87

(363)

Zillow

4.88

(104)

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4.74

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Fantastic communication, great staff, when things went differently than expected Chris and his team always had a solution

Reply from CHRIS TAYLOR

July 1st, 2024 08:12 PM

I'm genuinely thrilled to hear your positive feedback, Thomas. Ensuring excellent communication and providing solutions, even when things do not go as planned, is what my team strives for at ALCOVA Mortgage. Thank you for acknowledging our...

Chris was upfront and professional. He patiently answered our questions.

Reply from Chris Waggett

July 1st, 2026 04:25 PM

I'm absolutely thrilled to hear your feedback, Scott. It was my pleasure to assist you and clarify any queries you had during the process. Your satisfaction is my top priority, and I'm glad I could provide you with a professional service that...

Chris, Shelley and Ashley were always very nice when we had a question or had to submit items for the application. None of our questions were too much trouble for them. Every submission was professional applied to our file so that our settlement...

Reply from Chris Waggett

July 1st, 2026 04:25 PM

Hi Peri, I really appreciate your kind words and the stellar rating you've given us. It's always our aim to provide the best service we can, and it's reassuring to hear that you found our team - Shelley, Ashley and myself - to be always ready...

Always calm, patient and available

Reply from Chris Waggett

July 1st, 2026 04:25 PM

Thanks for the stellar review, Patrick! It's great to know you felt supported during the loan process with Alcova Mortgage. Being available and keeping things stress-free for my clients is a priority for me. Looking forward to working with...

Quick to respond, able to answer my questions even if they seemed a bit dumb at times, and very understanding of a first time homebuyer in this process. Thank you!

Reply from Chris Waggett

July 1st, 2026 04:25 PM

Hey Daniel, really appreciate your review and giving a 4.5-star rating. No question is dumb, and I'm glad I could assist and make the process easier for you as a first-time homebuyer. Your feedback means a lot and helps me to better serve all...

Chris was so incredible to work with! Chris and his team were very responsive, organized, and helpful through the entire process.

Reply from Chris Waggett

July 1st, 2026 04:25 PM

I am deeply appreciative of your kind words, Erin. It's wonderful to hear that you found our service responsive, organized, and helpful. That's exactly what we strive for at Alcova Mortgage! Your feedback means a lot to us, and it was a pleasure...

Great job!

Reply from Chris Waggett

July 1st, 2026 04:25 PM

Thank you Nick, your feedback means a lot! I'm glad to hear that you had a positive experience with your conventional loan. It's my goal here at Alcova Mortgage to offer the best service possible. I'm glad to know that I was able to meet your...

Chris, Shelley, and Rachel were wonderful to work with and did their utmost to make our process smooth and simple. I appreciate all the hard work that went into their efforts and the kind and compassionate communication they had with me. A...

Reply from Chris Waggett

July 1st, 2026 04:25 PM

Thank you, Clay, for the great feedback on your customer experience. The team and I truly appreciated the opportunity to work with you and Sarah! Enjoy your new home. :-)

Wise counsel and fantastic client services. Chris and his team made the process smooth and seamless.

Reply from Chris Waggett

July 1st, 2026 04:25 PM

Thank you, Sherri! I certainly appreciate the partnership.

Chris was right on top of everything and I appreciated all the updates along the way

Reply from Chris Waggett

July 1st, 2026 04:25 PM

Thank you, Sherry! I certainly appreciate your partnership and the opportunity to work with your clients.

371–380 of 498

About

Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business. ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger. Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Time Zone

Eastern Standard Time (EST)

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