The Taylor Division of ALCOVA Mortgage, Charlotte, NC
Showing You The Way Home
Charlotte, NC
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting... Show More
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Chris Waggett
Chris provided great consultative support and his team was very proactive in ensuring we had all documentation/pre-work completed on time.
Reply from Chris Waggett
July 1st, 2026 04:25 PM
Congratulations, Marc! I'm glad to hear that you found the consultative support helpful and appreciated the proactive efforts of our team. It was a pleasure assisting you through the process, and we thank you for your positive feedback. Enjoy...
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Chris Waggett
The efficiency and clarity of communication were spectacular.
Reply from Chris Waggett
July 1st, 2026 04:25 PM
I'm thrilled to hear that you found the communication efficient and clear. It was a pleasure assisting you, and I appreciate your kind words about the experience with ALCOVA Mortgage and my team. I hope you and Jonathan enjoy your new home...
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Two things i'd say:In the beginning of the process, it was nice to have the closing cost worksheet summary I received a few times from MacKenzie. Further into the process, that format disappeared.Near the end of the process, a significant origination...
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Reply from Chris Taylor
July 9th, 2025 04:07 PM
Thank you for your feedback, and we appreciate you taking the time to share your experience. We're glad to hear that the early stages of the process were helpful and that you found value in the cost estimate summaries provided.We’re sorry to...
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Mr. Stewart and his team worked very diligently on my behalf to ensure that I was taken care of. I felt overwelmed at times but Stewart , Ali, and Ashley was very compassionate toward my well-being they are organized and knowledable. I will...
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Reply from Stewart Good
June 2nd, 2025 02:00 PM
I'm thrilled to hear that you felt well taken care of and supported throughout the process. It was a pleasure working with you, and I'm grateful for your kind words about our team's efforts. Your referrals mean a lot to us, and we're delighted...
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Better communication. His team was terrible. I have closed several times on houses when I was married but this experience was terrible.
Reply from Chris Taylor
July 9th, 2025 04:09 PM
Thank you for your honest feedback. We’re truly sorry to hear that your experience with our team didn’t meet expectations. Communication is such an important part of the homebuying process, and it’s clear we missed the mark here.We understand...
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Jon Jefferson
I’m so thankful for Stewart helping through this process words can not express how grateful I am for him and his team again thank you for all you have done for me through this process I truly appreciate you for everything you have done for...
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Jon Jefferson
A team of true professionals! I highly recommend using this group of highly communicative and skilled people!
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Jon Jefferson
Jon Jefferson has received a review with 5 star rating from Elsy B
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Jon Jefferson
The team that assisted me during this process were all very professional while reassuring me that they were there to help with any questions or concerns. They were all phenomenal!
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Jon Jefferson
By far the best, they made this experience wonderful and put our mind at ease being first time home buyers. Earl Elam answered every question that we had and made this whole experience one to remember. I highly recommend.
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About
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business.
ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger.
Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance