The Taylor Division of ALCOVA Mortgage, Charlotte, NC
Showing You The Way Home
Charlotte, NC
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting... Show More
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Jon Jefferson
Jon Jefferson has received a review with 5 star rating from Darlene S
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Jon Jefferson
The entire Alcova team left by Stewart was excellent. Timely, accurate information, willingness to thoroughly explain things, availability, compassion, patience, and motivating through a stressful process of first time homebuying. If I purchase...
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Jon Jefferson
Do NOT use them. They are horrible. Worst experience ever. They didn’t do their jobs and the communication was nonexistent. They called me three hours before closing to say I needed more money and hadn’t done their jobs.
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Dana was horrible. You didn't do your jobs. My two loans that caused all the fuss were active before I was even preapproved.
Reply from Chris Taylor
July 9th, 2025 04:03 PM
Thank you for your feedback. We're truly sorry to hear that your experience didn’t go as expected. Our team strives to provide clear communication and support throughout the loan process, and we regret that this wasn’t your experience.We’d...
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Communication! On multiple occasions I requested a call or email and received no response. When we would receive documents we would only be told to sign it and do so quickly to move the process along. I don't do mortgages everyday so at times...
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Reply from Chris Taylor
July 9th, 2025 04:06 PM
Thank you for taking the time to share such detailed feedback. We're very sorry to hear that your experience with us felt frustrating and stressful. That’s never the type of experience we aim to deliver, and it’s clear from your message that...
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He was very helpful and on top of things!
Reply from Chris Taylor
June 8th, 2025 11:05 AM
I'm glad to hear you found my assistance helpful and efficient. It was a pleasure working with you at ALCOVA Mortgage, and I appreciate your feedback.
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The entire Alcova team left by Stewart was excellent. Timely, accurate information, willingness to thoroughly explain things, availability, compassion, patience, and motivating through a stressful process of first time homebuying. If I purchase...
read more
Reply from Stewart Good
June 6th, 2025 01:13 PM
I'm thrilled to hear about your positive experience with the ALCOVA team and me. It was a pleasure guiding you through your first homebuying journey. Thank you for your kind words, and I look forward to assisting you with any future needs.
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Chris and his team were very supportive and available for any questions. Made the experience easy and stress free
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Chris Waggett
Very supportive and easy experience . Takes a lot of stress off the client
Reply from Chris Waggett
July 1st, 2026 04:25 PM
I'm thrilled to hear that you found the experience supportive and stress-free. It was a pleasure assisting you, and I'm glad I could help make the process easier for you. Thank you for your feedback.
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Chris Waggett
I really appreciate the online DocuSign stuff and the fact that Chris was present at closing to make sure everything was in order. Very pleasant experience. Only wish the selling, closing etc on our existing home in Statesville was as good....
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Reply from Chris Waggett
July 1st, 2026 04:25 PM
I'm delighted to hear that you appreciated the online DocuSign process and my presence at the closing. It was a pleasure assisting you, and I'm glad you had a pleasant experience. Thank you for your kind words.
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About
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business.
ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger.
Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance