The Taylor Division of ALCOVA Mortgage, Charlotte, NC
Showing You The Way Home
Charlotte, NC
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting... Show More
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I am a first time homebuyer and my original lender completely dropped the ball on my loan. They pre-approved me and then disappeared after I went under contract. I ended up finding Stewart with only 10 days until closing. Steward was So responsive....
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Reply from Stewart Good
August 31st, 2026 03:47 PM
Jacob, I'm glad I could assist you during such a crucial time in your homebuying journey. It's great to know that we were able to meet your needs and close on your dream home within the tight timeline. Your appreciation means a lot to me, and...
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Kelli and team were great to work with and helpful during a very complicated situation!
Reply from Kelli Embler
August 31st, 2026 03:07 PM
I'm glad to hear that my team and I could be helpful during such a complicated situation, Martin. Your positive feedback is truly valued, and I'm pleased we could assist you effectively.
Professional and good to work with
Reply from Daniel Brannon
August 18th, 2026 07:29 PM
Katherine, thank you for sharing your positive experience. I'm glad to hear that you found working with me professional and enjoyable.
Lack of communication, expected to trust documents not reflecting correct information, and lack of professional space to handle business matters (as someone who works from home, family and business should be seperate )
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Reply from Daniel Brannon
August 7th, 2026 03:27 PM
Thank you for sharing your experience. We're sorry to hear there were communication challenges throughout your transaction. Purchasing a home is a significant milestone, and we strive to provide clear, accurate information and a professional...
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From the start Mr. Castillo provided outstanding communication and clear and concise instructions on how to complete the documents and loan package. Gustavo made himself available, and made us, his customers feel at ease in the process which...
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Reply from Gustavo Castillo
September 11th, 2026 02:29 PM
Thank you so much for taking the time to share such a thoughtful review, Daniel! Navigating the loan process can certainly feel overwhelming, so I'm thrilled to hear that clear communication and step-by-step guidance made you feel at ease throughout....
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Gustavo is a professional that stays on task and walks each customer through the process thoroughly.
Reply from Gustavo Castillo
September 11th, 2026 02:29 PM
Thank you for the review and your trust, Juan! I'm glad I could help make the process smooth and clear for you. I'm always here if you need anything down the road.
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Highly recommend
Reply from Chris Taylor
August 3rd, 2026 01:40 PM
Steven, I appreciate your high recommendation. It means a lot to me, and I'm here if you ever need assistance in the future.
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They was the best
Reply from Stewart Good
July 31st, 2026 05:48 PM
Thank you, Victoria. I'm happy to know you had such a positive experience. If there's anything more I can do for you, please let me know.
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Everyone we worked with was super pleasant, very knowledgeable, and patient with us.
Reply from Chris Taylor
July 31st, 2026 04:36 PM
Chad, I'm glad to hear that you found everyone pleasant and knowledgeable during your experience with us. Your feedback about our team's patience is truly valued. If there's anything more I can help you with, please let me know.
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Kelli, Breanna and Ali are an all star team! The support they provide, the speed they make this happen and the professionalism they provide are just the start! our original company dropped the ball and the Alcova team got us to the closing...
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Reply from Kelli Embler
July 30th, 2026 08:07 PM
Megan, I'm grateful for your wonderful feedback. It's great to hear that you had such a positive experience with our team and that we could assist you swiftly and professionally. Your support and recommendation mean a lot to us, and we're happy...
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About
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business.
ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger.
Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance