

Gustavo Castillo
Branch Manager

Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting... Show More
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Gustavo Castillo was truly exceptional from beginning to end. Our home loan process was not always easy, and we faced several roadblocks along the way, but Gustavo never gave up on us. His persistence, patience, and determination made a huge...
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Reply from Gustavo Castillo
September 19th, 2026 06:30 PM
Alexander,Thank you so much for taking the time to share such a thoughtful and generous review. Reading your words truly means the world to me.Navigating the mortgage process when unexpected roadblocks pop up can certainly be stressful, but...
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From the start Mr. Castillo provided outstanding communication and clear and concise instructions on how to complete the documents and loan package. Gustavo made himself available, and made us, his customers feel at ease in the process which...
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Reply from Gustavo Castillo
September 11th, 2026 02:29 PM
Thank you so much for taking the time to share such a thoughtful review, Daniel! Navigating the loan process can certainly feel overwhelming, so I'm thrilled to hear that clear communication and step-by-step guidance made you feel at ease throughout....
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Gustavo is a professional that stays on task and walks each customer through the process thoroughly.
Reply from Gustavo Castillo
September 11th, 2026 02:29 PM
Thank you for the review and your trust, Juan! I'm glad I could help make the process smooth and clear for you. I'm always here if you need anything down the road.
Excelente experiencia con mi lender. Estoy muy agradecido por todo el apoyo, la paciencia y el profesionalismo durante todo el proceso. Siempre estuvieron disponibles para responder mis preguntas y ayudarme a lograr mi meta de comprar mi primera...
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Reply from Gustavo Castillo
September 11th, 2026 02:29 PM
¡Muchas gracias por tus palabras, Leosmel! Fue un verdadero placer ayudarles durante todo el proceso y acompañarles a lograr tu meta de comprar su casa. Quedo a su entera disposición para cualquier otra necesidad o consulta en el futuro. ¡Felicidades!...
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I cannot say enough good things about Gustavo and his team! They made our first home-buying experience great! They were awesome at helping us understand every part of the process. We cannot recommend them enough, and we plan to call on him...
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Gustavo and his team were very helpful during my initial purchase several years back and, most recently, during the refinance process when he called me to take advantage of the then-lower rates. He and his team are quick to answer questions...
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Super patient, always responsive and professional, Gustavo is the guy to go with. He knows the ins and outs of the mortgage industry. You can trust the process with Gustavo and his team to deliver.
Gustavo is a true professional. He is very knowledgeable and thorough. Gustavo took the time to understand my needs and then provided me with several options to ensure my financial needs were met.The ongoing communication and quality of service...
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Mr. Gustavo A Castillo, went above and beyond to make sure I got a good Interest Rate, Closing cost was lower than expected, He was willing to answer any question that I have. In conclusion, because Mr. Gustavo A Castillo and his team were...
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Gus was great from start to finish! I would have been lost without his guidance. He helped me navigate the entire process and answered his phone every single time I called (there were many calls). Always had an answer and great advice. Was...
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About
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business.
ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger.
Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.
Products & Services
Mortgage Loan Officer
Adjustable Rate Mortgages
1099 Income Loans
Mortgage Broker
FHA Home Loan
Conventional Home Loan
Construction Loan
Home Equity Loan
Mortgage Lender
Down Payment Assistance
Conventional Home Loan
Cash-Out Refinances
DSCR Loans
Bank Statement Mortgages
Specialities
Mortgage Lending
Purchase
Refinance
Conventional Loan
VA Loan
FHA Loan
Construction Loan
Debt Service Covered Ratio Loan-DSCR
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Positions
- Alcova Mortgage - Branch ManagerSep 1st, 2026 - Current
Memberships
- NC Real Estate Investors Association - NCREIA
- National Association of Mortgage Brokers - NAMB
- Florida Association of Mortgage Professionals - FAMP
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2016
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID# 1251455
Hobbies
- Hiking and Outdoor Adventures
- Community Volunteer Work
- Personal Finance and Financial Education
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Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance