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Waterstone Mortgage - Albuquerque, NM in Albuquerque, NM

Waterstone Mortgage - Albuquerque, NM

Albuquerque, NM
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At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
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Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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5 Star
97%
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2%
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Reviews from Web
  • G
    Gerald A
    Albuquerque, NM
    Posted on December 16th, 2025 05:04 AM
    Cissy is wonderful to work with, she works rapidly and efficiently. She is direct and to the point, which is great in being able to cut to the chase. I would highly recommend her to both friends and family!
    Reply from Cissy Moore at Waterstone Mortgage ...
    January 6th, 2026 07:06 PM
    I appreciate your kind words and recommendation. It's great to know that my approach resonated with you and was helpful in your process. Should you or anyone you know need assistance in the future, I'm here to help. Thank you for sharing your...
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  • A
    Andres R
    Rio Rancho, NM
    Posted on December 15th, 2025 02:09 PM
    The communication was excellent. Every question we had was answered quickly and clearly.
    Reply from Marty Padilla
    December 22nd, 2025 02:10 PM
    I'm pleased to hear that the communication met your expectations, Andres. It's important to me that your questions are addressed promptly and clearly. If there's anything more I can do for you, don't hesitate to let me know.
  • J
    Jonathan L
    Albuquerque, NM
    Posted on December 13th, 2025 06:15 PM
    In over the span of this year while looking for a home Chris and his team have been extremely helpful and with any questions I had Chris was always very helpful and informative!
    Reply from Chris Russo
    December 22nd, 2025 04:15 PM
    Throughout this year, it's been a pleasure to support you in your home search, Jonathan. I'm glad to have been informative and helpful with any questions that came up. If there's more I can do for you as you continue on this journey, please...
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  • D
    Dalton B J
    Midland, TX
    Posted on December 13th, 2025 02:55 PM
    You and Mariah went above and beyond and were very informative through the whole process. I look forward to using you both in the future!
    Reply from Clarissa Hernandez
    December 22nd, 2025 07:07 PM
    Your feedback means a lot, Dalton. I'm pleased to know that Mariah and I could provide the support and information you needed throughout the process. I look forward to assisting you again in the future. If there's anything else you need, just...
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  • G
    Guendy Y G
    Rio Rancho, NM
    Posted on December 12th, 2025 06:52 PM
    As we started our Home purchase till closing it all went in a good flow
    Reply from John Gabaldon
    December 19th, 2025 06:52 PM
    I appreciate you sharing your experience, Guendy. I'm glad to hear that everything flowed smoothly from start to finish during your home purchase. If there’s anything else I can assist you with in the future, feel free to reach out.
  • K
    Kevin C B N
    Chandler, AZ
    Posted on December 11th, 2025 05:53 PM
    Annette is amazing.
    Reply from Annette Van
    December 18th, 2025 05:54 PM
    I’m pleased to hear that you had a positive experience, Kevin. If there's anything more I can assist you with, please let me know.
  • R
    Rene J L
    Albuquerque, NM
    Posted on December 11th, 2025 04:52 PM
    Everything was great experience wish I new about Marty s team last year when we purchased my other sons home my son received a gift from Marty which was unexpected and greatly appreciated my son last year didn't even get a congratulations card...
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    Reply from Marty Padilla
    December 18th, 2025 04:52 PM
    It means a lot to hear about your positive experience, Rene. I’m glad that everything went smoothly for your son and that the gift was appreciated. Knowing you plan to return when working with your other sons is truly encouraging. If you ever...
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  • J
    Jorge I C
    Albuquerque, NM
    Posted on December 11th, 2025 04:16 PM
    Overall the process was smooth and easy. Just a few minor communication errors that I felt could've been discussed and address prior to closing. But above all thankful the process was easy and fast.
    Reply from Marty Padilla
    December 18th, 2025 04:17 PM
    I appreciate your feedback, Jorge. I'm glad to hear that overall, the process felt smooth and fast for you. I acknowledge the communication errors you mentioned and will work on addressing those areas for future transactions. Thank you for...
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  • O
    Oscar D
    White Rock, NM
    Posted on December 11th, 2025 02:48 PM
    The personal that help us we're always a phone call away Excellent service.!!
    Reply from Jason Pike
    December 11th, 2025 05:52 PM
    Thank you for your nice review. I am excited to see how you remodel your new home.
  • A
    Adriana M
    Posted on December 11th, 2025 01:47 PM
    (Translated by Google) It was a very pleasant experience. The staff is super attentive. Thank you for your service! (Original) fue una experiencia muy agradable. el staff es super atento. gracias por su servicio.!!!
    Reply from Owner
    December 11th, 2025 05:51 PM
    Muchas Gracias. We are happy that you are please despite software complications. While we make it as easy as possible, it still its not that easy. We are happy you secured your beautiful home in Los Alamos. Thank you
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    About
    At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    2000

    Time Zone

    Mountain Standard Time (MST)
    Disclaimer
    Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions