

Waterstone Mortgage - Albuquerque, NM
Albuquerque, NM

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Cissy is wonderful to work with, she works rapidly and efficiently. She is direct and to the point, which is great in being able to cut to the chase. I would highly recommend her to both friends and family!
Reply from Cissy Moore at Waterstone Mortgage ...
January 6th, 2026 07:06 PM
I appreciate your kind words and recommendation. It's great to know that my approach resonated with you and was helpful in your process. Should you or anyone you know need assistance in the future, I'm here to help. Thank you for sharing your...
read more
The communication was excellent. Every question we had was answered quickly and clearly.
Reply from Marty Padilla
December 22nd, 2025 02:10 PM
I'm pleased to hear that the communication met your expectations, Andres. It's important to me that your questions are addressed promptly and clearly. If there's anything more I can do for you, don't hesitate to let me know.
In over the span of this year while looking for a home Chris and his team have been extremely helpful and with any questions I had Chris was always very helpful and informative!
Reply from Chris Russo
December 22nd, 2025 04:15 PM
Throughout this year, it's been a pleasure to support you in your home search, Jonathan. I'm glad to have been informative and helpful with any questions that came up. If there's more I can do for you as you continue on this journey, please...
read more
You and Mariah went above and beyond and were very informative through the whole process. I look forward to using you both in the future!
Reply from Clarissa Hernandez
December 22nd, 2025 07:07 PM
Your feedback means a lot, Dalton. I'm pleased to know that Mariah and I could provide the support and information you needed throughout the process. I look forward to assisting you again in the future. If there's anything else you need, just...
read more
As we started our Home purchase till closing it all went in a good flow
Reply from John Gabaldon
December 19th, 2025 06:52 PM
I appreciate you sharing your experience, Guendy. I'm glad to hear that everything flowed smoothly from start to finish during your home purchase. If there’s anything else I can assist you with in the future, feel free to reach out.
Annette is amazing.
Reply from Annette Van
December 18th, 2025 05:54 PM
I’m pleased to hear that you had a positive experience, Kevin. If there's anything more I can assist you with, please let me know.
Everything was great experience wish I new about Marty s team last year when we purchased my other sons home my son received a gift from Marty which was unexpected and greatly appreciated my son last year didn't even get a congratulations card...
read more
Reply from Marty Padilla
December 18th, 2025 04:52 PM
It means a lot to hear about your positive experience, Rene. I’m glad that everything went smoothly for your son and that the gift was appreciated. Knowing you plan to return when working with your other sons is truly encouraging. If you ever...
read more
Overall the process was smooth and easy. Just a few minor communication errors that I felt could've been discussed and address prior to closing. But above all thankful the process was easy and fast.
Reply from Marty Padilla
December 18th, 2025 04:17 PM
I appreciate your feedback, Jorge. I'm glad to hear that overall, the process felt smooth and fast for you. I acknowledge the communication errors you mentioned and will work on addressing those areas for future transactions. Thank you for...
read more
The personal that help us we're always a phone call away
Excellent service.!!
Reply from Jason Pike
December 11th, 2025 05:52 PM
Thank you for your nice review. I am excited to see how you remodel your new home.
(Translated by Google) It was a very pleasant experience.
The staff is super attentive.
Thank you for your service!
(Original)
fue una experiencia muy agradable.
el staff es super atento.
gracias por su servicio.!!!
Reply from Owner
December 11th, 2025 05:51 PM
Muchas Gracias. We are happy that you are please despite software complications. While we make it as easy as possible, it still its not that easy. We are happy you secured your beautiful home in Los Alamos. Thank you
1541–1550 of 5195
About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Mountain Standard Time (MST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions