Waterstone Mortgage - Albuquerque, NM

Albuquerque, NM

4.94

(5,193)

Mortgage

Mortgage Loan Officer

Contact Info

(505) 888-4663

Albuquerque, NM

https://www.waterstonemortgage.com/branches/albuquerque-nm-6733

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

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4.94

(5,193)

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5 Star

97%

4 Star

3 Star

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1 Star

Jason and his team are wonderful and will bend over backwards for you! Everyone was so responsive, helpful, and overall wonderful! Best costumer service I've received in a long time! Thank you all again!

Reply from Jason Pike

January 29th, 2026 04:15 PM

Thank you. We appreciate your kind comments. We are thrilled to have helped you on your new home.

Shannon made things very easy for us as buyers and if we had any questions, he was quick to call with answers. We definitely enjoyed working with him

Reply from Shannon Schroeder

February 4th, 2026 02:49 PM

Lea, I'm glad to hear that your experience was smooth and that I could assist with any questions you had. It's always my goal to make the process as straightforward as possible for buyers like you. If there's anything else you need or if you...

We cannot say enough good things about Sue at Waterstone Mortgage. After a very unpleasant experience with a previous lender, we were referred to Sue by our realtors, and the difference was night and day.From the very beginning, Sue was attentive,...

Reply from Owner

February 5th, 2026 03:26 PM

Alanna, thank you for sharing your experience. I'm pleased to hear that the transition from a previous lender to working with me at Waterstone Mortgage was a positive one. Being attentive, patient, and ensuring clear communication is a key...

Reply from Sue Leydig

January 28th, 2026 04:31 PM

Alanna, I'm thrilled that every step in the approval process you felt supported, and cared for. I love making new friends through our process. Remember our service does not stop now that you bought your home. I'm available to answer any questions...

From the very beginning working with us Sue was exceptionally helpful and made the entire process as easy as possible. Anytime we had a question she was quick to respond and put our minds at ease. Thank you for everything!!!

Reply from Sue Leydig

January 28th, 2026 04:33 PM

Stefan it was my pleasure helping you and Alanna with the purchase of your new home. Your quick response to items needed, really streamlined your approval. Thank you. If you have any questions now that you bought your home, please do not hesitate...

The Waterstone entire team were very customer service focused. Always responsive in a timely fashion and explained the process. Chris, thank you very much.

Reply from Chris Russo at Waterstone Mortgage ...

January 29th, 2026 04:07 PM

Paula We loved helping you with this, if you have questions or need help in the construction process I'm just a phone call away... thank you Chris

Waterstone Mortgage Corporation - Clarissa Hernandez has received a review with 5 star rating from Mario C

Reply from Owner

February 5th, 2026 07:40 PM

I appreciate your rating, Mario. If you need any assistance in the future, feel free to reach out. Thank you!

Excelente trabajo gracias.

Reply from Clarissa Hernandez

February 3rd, 2026 05:10 PM

Mario, gracias por tu excelente reseña. Estoy contenta de haber podido ayudarte. Si necesitas algo más, por favor házmelo saber.

Cissy is a very experienced lender. She easily builds rapport with buyers and always communicated throughout the transaction. She's wonderful and I will always refer her. She will get you to the closing table! Highly recommend !

Reply from Cissy Moore

February 3rd, 2026 03:31 PM

James, I sincerely appreciate your trust and recommendation. Building strong connections and keeping everyone informed are priorities for me, so it's rewarding to hear that it made a positive impact on your experience. I'm grateful for your...

waterstone made things so easy for me. I don't buy houses a lot and so many things I forgot. I've also been living on my moms couch for the last year. Between my realtor Alex Baca and water stone mortgage, recommended by said realtor, it was...

Reply from John Gabaldon

February 2nd, 2026 05:33 PM

I'm glad to hear that your experience with Waterstone Mortgage was smooth and straightforward, Sheri. Working alongside your realtor, Alex Baca, must have been helpful in creating an easy transaction process for you. It's always gratifying...

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About

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2000

Time Zone

Mountain Standard Time (MST)

Disclaimer

Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions