Waterstone Mortgage - Albuquerque, NM
Albuquerque, NM
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
Fri
9 AM to 5 PM
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Reviews from Web
The whole team was great at responding to questions and great at explaining stuff when it was confusing for us. Kept in touch during our whole process and answered texts or calls whenever we had questions with no hesitation
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Reply from Clarissa Hernandez
February 6th, 2026 04:53 PM
Jose, it's wonderful to know that the team and I were able to provide clarity and timely responses throughout your process. Ensuring you feel informed and supported is important to me. If you ever have more questions or need assistance, please...
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Thank you Clarissa and her team for helping us first time homebuyers close on our home! Clarissa always responded no matter what time of day, was very knowledgeable, patient, stayed on top of what was going on and always answered whatever questions...
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Reply from Owner
February 7th, 2026 03:41 PM
Oscar, I appreciate your kind words about your homebuying experience. It's important to me that first-time buyers feel supported and informed, so it's rewarding to know that you found the process smooth and stress-free. Feel free to reach out...
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for
Michael Bowen at Waterstone Mortgage NMLS #214602
You're great MICHAEL. Keep doing what you're doing. We love y. Thanks for everything.
Reply from Michael Bowen
February 5th, 2026 06:18 PM
I'm grateful for your kind words, Shali. It's been a pleasure working with you. If there's ever anything more I can do to assist, just let me know.
It was a rollercoaster of a ride due to the type of property. Amy was committed to finalizing this chapter and crossing the finish line. There were lot of moving parts. Amy was there through the twists and curves. Amy was knowledgeable, patient...
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Reply from Amy Battin
February 5th, 2026 04:53 PM
Handling complex cases can indeed be challenging, Rosemary. I'm pleased that my efforts to provide support and guidance were helpful for you through the unique aspects of your property journey. It's important to me to keep clients informed...
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Staff was patient and polite
Reply from Chris Russo at Waterstone Mortgage ...
January 29th, 2026 04:06 PM
AlyceThank you for trusting us with your transaction, may I ask why you did not rate us with a 10? I'm always striving to become better and constructive criticism can help.I know you waited a long time for your home and I home it's everything...
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Jason was amazing throughout the whole process, if he was unavailable those he worked with were also amazing and I'm very grateful.
Reply from Jason Pike
January 29th, 2026 04:14 PM
Thank you for your kind review. We are thrilled to help our RN's and especially with their first home. Enjoy your new home and the new start to your career.
for
Michael Bowen at Waterstone Mortgage NMLS #214602
You're a good dude
Reply from Michael Bowen
February 4th, 2026 09:24 PM
Caleb, I appreciate your kind words, and I'm glad to have been of help. If there's anything else I can do for you, please feel free to let me know.
Amy and her team are literally the BEST! I will never go anywhere else for my mortgage/lending needs. Thank you for working with us again Amy!
Reply from Amy Battin
February 4th, 2026 07:44 PM
I'm truly grateful for your kind words, Kristina. It's rewarding to know that you have such confidence in coming back to me for your mortgage and lending needs. If there's anything more you need or any questions arise, I'm always here to help....
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Marty was always available to answer questions, and was patient when explaining. The entire team was quick to respond to messages. The whole process felt very seamless and easy to navigate as a first time homebuyer.
Reply from Marty Padilla
February 4th, 2026 07:43 PM
Faye, I'm pleased to know that you felt supported throughout your home-buying journey. It was my priority to be available and provide clarity whenever needed. I'm glad the process was smooth for you. If you have any more questions in the future,...
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was very thorough and explaining the whole process. And she answered all of our questions.
Reply from Socorro Rodriguez
January 28th, 2026 06:26 PM
It was a my pleasure working with both of you, glad you are finally in your house, that will become your happy home! Mil Gracias to both of you!
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Mountain Standard Time (MST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions