Acrisure Mortgage, LLC, Coconut Creek, FL
Coconut Creek, FL
Acrisure Mortgage (formerly FBC Mortgage, LLC) NMLS ID# 152859 is a Top 10 national mortgage lender headquartered in Orlando, Florida. Licensed in 49 states and supported by more than 19,000 dedicated professionals across Acrisure, we speci... Show More
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closed
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closed
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Acrisure Mortgage, LLC
The loan process was overall very smooth and Bret Kelly was very responsive and professional. It was very nice working with him. Thank you for everything and helping us get our dream home! We are so Blessed!
Reply from Owner
December 1st, 2025 07:13 PM
We greatly appreciate your kind words about the loan process, Monica. It's wonderful to hear that Bret Kelly was able to assist you efficiently and professionally. We're thrilled that everything went smoothly, and we're glad to have been part...
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The loan process was overall very smooth and Bret was very responsive and professional. It was very nice working with him. Thank you for everything and helping us get our dream home!
Reply from Bret Kelly at Acrisure Mortgage, LL...
December 1st, 2025 07:13 PM
Monica, I'm grateful for your feedback. I'm pleased to know that the loan process went smoothly and that I could assist you in reaching your goal. It was a pleasure to work with you on acquiring your dream home. If any questions come up in...
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Its clear to me that folks here are taught to sell a product rather than help customers with their mortgage. Customer service could be improved. Also whatever system is being utilized is inefficient. I had to submit the same documents several...
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Reply from Bret Kelly at Acrisure Mortgage, LL...
December 31st, 2025 07:05 PM
Brian, I appreciate you taking the time to share your thoughts. It's important to me that the focus remains on genuinely helping customers with their mortgage needs. I'm sorry to hear about the repeated document submissions and any inconvenience...
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Overall with Brett the process felt seamless. The only issues we ever had was the general lack of communication (95% email and never returning phone calls) from Elaine. Working with her was pretty frustrating to the point that when she offered...
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Easy to work with and listened well. Was a smooth experience.
Reply from Bret Kelly at Acrisure Mortgage, LL...
December 1st, 2025 06:09 PM
I'm glad to hear that your experience was smooth and that you found it easy to work with me. Listening to my clients is a priority, and I'm pleased you felt well heard. Should you have any more questions or need assistance in the future, feel...
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Acrisure Mortgage, LLC
Michelle and her team at Acrisure were professional, knowledgeable, and timely throughout our entire mortgage loan process. They were quick to respond to our questions and concerns. Highly recommend.
Reply from Owner
December 1st, 2025 06:04 PM
It's great to hear that your experience with Michelle and the team was positive. We appreciate you highlighting their professionalism and prompt communication during your mortgage loan process. Your recommendation means a lot to us. Thank you...
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Helpful, Informative, &Patient
Reply from Michelle Gonzalez-Avila at Acrisure...
December 1st, 2025 06:01 PM
I'm grateful for your feedback. It's important to me that my clients find the process helpful and informative, and I'm pleased to know that patience was part of your experience. If you ever have more questions or need further assistance, don't...
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MIchelle and LIsa were very reaponsive and gave excellent feedback and advice throughout the process. I felt like they genuinely cared about us and wanted our experience to be pleasant and smooth. I would highly recommend this team!!!!!
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Reply from Michelle Gonzalez-Avila at Acrisure...
December 1st, 2025 05:54 PM
Laura, I'm pleased to hear that you found the process smooth and felt well-supported. It's important to me that you receive timely responses and valuable advice, and I'm glad both Lisa and I could meet your expectations. Thank you for your...
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Marcos Rivera at Acrisure Mortgage, LLC
Thank You Marcos.
Reply from Marcos Rivera at Acrisure Mortgage,...
December 1st, 2025 05:30 PM
I appreciate your message, Higinio. It was a pleasure to assist you, and I'm here if you ever need anything further in the future.
Michelle answered my questions quickly. She was professional.
Reply from Michelle Gonzalez-Avila at Acrisure...
December 1st, 2025 05:19 PM
I appreciate your review, Erlene. Quick responses and professionalism are important to me in ensuring a smooth experience for my clients. If there are any more questions you have or if I can assist further, feel free to reach out.
391–400 of 979
About
Acrisure Mortgage (formerly FBC Mortgage, LLC) NMLS ID# 152859 is a Top 10 national mortgage lender headquartered in Orlando, Florida. Licensed in 49 states and supported by more than 19,000 dedicated professionals across Acrisure, we specialize in residential mortgage lending through both our retail and wholesale/correspondent channels. Our comprehensive offerings include purchase, refinance, construction and renovation loans—tailored to meet the unique needs of homebuyers, homeowners and partners nationwide.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
FHA Loan
FHA Streamline
VA Loans
VA Cash Out Refinance Loans
VA IRRRL
USDA Loan
Conventional Loan
Jumbo Loan
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2011
Time Zone
Eastern Standard Time (EST)
Disclaimer
| Acrisure Mortgage, LLC NMLS#152859 189 South Orange Ave. Suite 970, Orlando, FL 32801  |