Bret Kelly at Acrisure Mortgage, LLC
Mortgage Loan Originator | NMLS# 2015715
Acrisure Mortgage (formerly FBC Mortgage, LLC) NMLS ID# 152859 is a Top 10 national mortgage lender headquartered in Orlando, Florida. Licensed in 49 states and supported by more than 19,000 dedicated professionals across Acrisure, we speci... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
very organized
Easy to work with
Reply from Bret Kelly at Acrisure Mortgage, LL...
September 16th, 2026 02:51 PM
Carlos, thank you for your kind words. I'm glad you found it easy to work with me at Acrisure Mortgage, LLC. If there's anything else you need, feel free to reach out.
Excellent communication from Bret and very knowledgeable! Thank you!!
Reply from Bret Kelly at Acrisure Mortgage, LL...
September 14th, 2026 05:16 PM
Amelia, I appreciate your kind words. I'm glad to hear that you found my communication excellent and my knowledge helpful. If you have any more questions or need further assistance, feel free to reach out.
Based on my experience, Mr. Bret Kelly is among the best mortgage loan officers. His work is characterized by smoothness and a stress-free process. I wish him the best of luck in his future endeavors. I would confidently refer my friends to...
read more
Reply from Bret Kelly at Acrisure Mortgage, LL...
August 31st, 2026 04:54 PM
Fatema, I appreciate your kind words and the trust you've placed in me. I'm glad to hear that you found the process smooth and stress-free. Thank you for considering referring your friends, and I wish you all the best as well.
Throughout this process, the transition has been smooth overall. The last three weeks were a bit stressful, but I can truly say that everyone at Acrisure Mortgage has been incredibly supportive and helpful. It was wonderful to have such a strong...
read more
Reply from Bret Kelly at Acrisure Mortgage, LL...
August 21st, 2026 04:55 PM
Manouchka, I'm grateful for your kind words and recognition of the support provided by everyone at Acrisure Mortgage. I understand that the last few weeks were a bit stressful, and I'm glad that you felt supported throughout the process. Your...
read more
I had an outstanding experience working with Bret, Trent, and Lisa at Acrisure Mortgage. They were professional, knowledgeable, responsive, and incredibly helpful throughout the entire mortgage process. They kept me informed every step of the...
read more
Reply from Bret Kelly at Acrisure Mortgage, LL...
August 18th, 2026 01:30 PM
Ignat, I appreciate your kind words and recommendation. I'm glad to hear that you had a smooth and manageable experience with us at Acrisure Mortgage. It's wonderful to know that our team's dedication and communication made a positive impact...
read more
I was quoted different prices. Communication was poor.
Reply from Bret Kelly at Acrisure Mortgage, LL...
August 24th, 2026 05:01 PM
Claudia, I appreciate you bringing this to my attention. I'm sorry to hear about the issues with pricing and communication.
Responsive and helpful
Reply from Bret Kelly at Acrisure Mortgage, LL...
August 18th, 2026 01:32 PM
Tyler, I appreciate your kind words. I'm glad to hear you found me responsive and helpful. If there's anything more I can assist you with, please feel free to reach out.
Very slow response time for final loan approval. Had to reschedule my Title closing last-minute from AM to PM and couldn't plan my move because I didn't know if I'd get the keys. The process was very stressful and needs better communication....
read more
Reply from Bret Kelly at Acrisure Mortgage, LL...
August 18th, 2026 01:48 PM
Ruth, I appreciate you sharing your experience. I'm sorry to hear about the stress and inconvenience caused by the delayed response time and communication issues. Please reach out to me directly so we can address this further and work towards...
read more
Bret is very likeable as an individual. However, the process was difficult in that we had to send the same documents multiple times on several occasions. I sent my documents through a secure server that I can see were opened on a specific time...
read more
Reply from Bret Kelly at Acrisure Mortgage, LL...
August 24th, 2026 05:00 PM
Thomas, I appreciate your feedback and am sorry to hear about the difficulties you experienced with the document submission process. I understand how frustrating it must have been, especially during such an important purchase.
10 of 190
About
Acrisure Mortgage (formerly FBC Mortgage, LLC) NMLS ID# 152859 is a Top 10 national mortgage lender headquartered in Orlando, Florida. Licensed in 49 states and supported by more than 19,000 dedicated professionals across Acrisure, we specialize in residential mortgage lending through both our retail and wholesale/correspondent channels. Our comprehensive offerings include purchase, refinance, construction and renovation loans—tailored to meet the unique needs of homebuyers, homeowners and partners nationwide.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
FHA Loan
FHA Streamline
VA Loans
VA Cash Out Refinance Loans
VA IRRRL
USDA Loan
Conventional Loan
Jumbo Loan
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Addresses and Serving Areas
Primary Serving Area
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 2015715
Disclaimer
Acrisure Mortgage, LLC NMLS#152859 189 South Orange Ave. Suite 970, Orlando, FL 32801  |