Acrisure Mortgage, LLC, Coconut Creek, FL
Coconut Creek, FL
Acrisure Mortgage (formerly FBC Mortgage, LLC) NMLS ID# 152859 is a Top 10 national mortgage lender headquartered in Orlando, Florida. Licensed in 49 states and supported by more than 19,000 dedicated professionals across Acrisure, we speci... Show More
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8 AM to 5 PM
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closed
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closed
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Reviews from Web
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Acrisure Mortgage, LLC
Everyone involved was more than helpful, pleasant and knowledgeable. Very much appreciated.
Reply from Owner
April 8th, 2026 02:30 PM
We're grateful for your feedback, Lee. It's gratifying to hear that our team was able to provide you with the support and knowledge you needed. If there's anything more we can do, please let us know.
Everything was well organized plus Michelle was always timely with assistance whenever needed!
Reply from Michelle Gonzalez-Avila at Acrisure...
April 8th, 2026 02:30 PM
Leeila, it's great to hear that you found everything well organized and that my assistance was timely. Ensuring a smooth and efficient process is key to how I work. If there's anything else I can help you with, please feel free to reach out...
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Mr. Minadeo, went above and beyond throughout the entire mortgage process. He was consistently available even picking up the phone outside typical hours and provided clear, accurate instructions at every step. He also caught an issue with the...
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Reply from Mark Minadeo at Acrisure Mortgage, ...
April 6th, 2026 04:04 PM
Eric, I truly appreciate your kind words. It was important to me to make the mortgage process as smooth as possible for you. I'm glad I could assist with the property tax issue and that you found everything clear and straightforward. It’s great...
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I actually didn't realize that he was a broker that works for one financial institution I needed options. Response to questions took a day or more to get an answer.
I still have a question pending can I get a better APR Rate?
Reply from Bret Kelly at Acrisure Mortgage, LL...
May 8th, 2026 06:26 PM
Jovian, I appreciate your feedback and understand the importance of having all the options available to you. I'm sorry for any delay in responding to your questions.
for
Acrisure Mortgage, LLC
Excellent, friendly and informative.
Reply from Owner
April 6th, 2026 02:49 PM
We greatly appreciate your positive feedback, Leeann. It's wonderful to hear that our team was able to provide you with a friendly and informative experience. We look forward to serving you again in the future.
Joanne is knowledgable and timely with questions and information! She's great!
Reply from Joanne Carsillo at Acrisure Mortgag...
April 1st, 2026 04:07 PM
Thank you, Leeann, for your kind words. I'm pleased to hear that you found my support helpful and timely. It was a pleasure assisting you, and if you have any more questions in the future, feel free to reach out.
for
Acrisure Mortgage, LLC
Do not use Brett Kelly!I had to use Acrisure during a purchase of a new home. I unfortunately got Brett, he is the most unprofessional, lack of urgency, has poor communication throughout the process.The most serious issue was that he never...
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A formal complaint was written to the branch manager to e plain all Brett has done.
Reply from Bret Kelly at Acrisure Mortgage, LL...
May 7th, 2026 08:20 PM
Haley, I'm sorry to hear that you felt the need to write a formal complaint. I take your concerns seriously and would like to understand how I can make things right.
I had a very disappointing experience working with Brett. He was extremely disrespectful and unprofessional throughout the process. Communication was a major issue—he often did not return calls or emails, and instead of speaking with us directly,...
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Reply from Bret Kelly at Acrisure Mortgage, LL...
May 7th, 2026 08:31 PM
Amanda, I'm truly sorry to hear about your experience. It's concerning to learn about the issues you faced with communication and professionalism. I take this feedback seriously and want to ensure such situations are addressed.
for
Acrisure Mortgage, LLC
From beginning to the end, the process was seamless great communication resulted in a successful outcome. It was a pleasure to work with Brett and his team.
Reply from Owner
April 1st, 2026 03:56 PM
Thank you, Benz, for sharing your positive experience with us. We are pleased to hear that the process went smoothly and that our team's communication led to a successful result. It was a pleasure working with you as well.
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About
Acrisure Mortgage (formerly FBC Mortgage, LLC) NMLS ID# 152859 is a Top 10 national mortgage lender headquartered in Orlando, Florida. Licensed in 49 states and supported by more than 19,000 dedicated professionals across Acrisure, we specialize in residential mortgage lending through both our retail and wholesale/correspondent channels. Our comprehensive offerings include purchase, refinance, construction and renovation loans—tailored to meet the unique needs of homebuyers, homeowners and partners nationwide.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
FHA Loan
FHA Streamline
VA Loans
VA Cash Out Refinance Loans
VA IRRRL
USDA Loan
Conventional Loan
Jumbo Loan
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2011
Time Zone
Eastern Standard Time (EST)
Disclaimer
| Acrisure Mortgage, LLC NMLS#152859 189 South Orange Ave. Suite 970, Orlando, FL 32801  |