Acrisure Mortgage, LLC, Coconut Creek, FL
Coconut Creek, FL
Acrisure Mortgage (formerly FBC Mortgage, LLC) NMLS ID# 152859 is a Top 10 national mortgage lender headquartered in Orlando, Florida. Licensed in 49 states and supported by more than 19,000 dedicated professionals across Acrisure, we speci... Show More
Location & Business Hours
Business Hours
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8 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Michelle was caring, willing to listen and provided excellent advice and guidance troughout the process. Really appreciated her upbeat professional personality as she conveys a sense of business and personally wants us to be satisfied.
Reply from Michelle Gonzalez-Avila at Acrisure...
June 30th, 2026 04:38 PM
Howard, thank you for your kind feedback. I'm pleased to hear that my advice and guidance were helpful to you throughout the process. It's important to me that my clients feel both satisfied and well-supported, and I'm glad my approach resonated...
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Marcos Rivera at Acrisure Mortgage, LLC
Marcos was extremely helpful throughout the whole process
Reply from Marcos Rivera at Acrisure Mortgage,...
June 29th, 2026 06:52 PM
Roberto, I appreciate your kind words. I'm glad to hear that I could be helpful throughout the process. If you ever need anything else, please feel free to reach out.
Bret was very responsive and helpful. He made the process easy and was great to work with.
Reply from Bret Kelly at Acrisure Mortgage, LL...
June 29th, 2026 06:53 PM
Sophia, thank you for your kind words. I'm glad to hear that my responsiveness and assistance made the process easy for you. It was great working with you, and if you ever need anything else, please feel free to reach out.
Michelle was an absolute pleasure tomwork to work with . She is extremely knowledgeable and goes above and beyond to help and guide you through the whole loan process!
Reply from Michelle Gonzalez-Avila at Acrisure...
June 29th, 2026 07:11 PM
Janet, thank you for your kind words. I'm pleased to know that my guidance and knowledge were helpful to you throughout the loan process. It was a pleasure working with you, and I'm happy to have been able to assist.
What I value in working with a professional is responsiveness and promptness. it felt as though Bret frequently left things until the very last minute, causing unnecessary stress and urgency. I appreciate when I can text a professional and...
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Reply from Bret Kelly at Acrisure Mortgage, LL...
July 30th, 2026 02:06 PM
Karly, I appreciate your honest feedback. I'm glad to hear you found my phone interactions competent and respectful, but I'm sorry that my responsiveness didn't meet your expectations. Your concerns about communication and urgency are important...
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Quick response to any questions and very thorough with explaining all questions and concerns. Very helpful great person to deal with.
Reply from Bret Kelly at Acrisure Mortgage, LL...
June 29th, 2026 07:28 PM
Collis, thank you for your kind words. I'm glad to hear that my quick responses and thorough explanations were helpful to you. It's always important to me to address any questions and concerns you may have. If there's anything else you need...
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Bret Kelly and his team did a fantastic job, he was extremely thorough and detailed on expectation. He was always available when he was contacted
Reply from Bret Kelly at Acrisure Mortgage, LL...
June 29th, 2026 07:24 PM
Narda, I appreciate your kind words about my team and me. I'm glad to hear that you found my approach thorough and that I was able to meet your expectations. Being available for my clients is important to me, and I'm pleased to know it made...
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The good thing I can say is that Bret was responsive and helpful in getting us documentation needed for closing. He is very pleasant and communicates well. Overall, Acrisure seems to be very unorganized. The same documents were requested multiple...
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Reply from Bret Kelly at Acrisure Mortgage, LL...
July 30th, 2026 01:59 PM
Amanda, I appreciate your feedback and am glad to hear that you found me responsive and helpful during the process. I'm sorry to learn about the challenges you faced with the organization and documentation. Your experience is important. Thank...
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Mark, Elaine, and Trenton were absolutely incredible with their communication!
Reply from Mark Minadeo at Acrisure Mortgage, ...
June 25th, 2026 04:54 PM
Mikova, I'm grateful for your kind words about my communication, as well as Elaine's and Trenton's. We all strive to keep our clients informed every step of the way, and it's wonderful to hear that it made a positive impact on your experience...
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Better communication and notifications of accurate explanation of information during loan process.
Reply from Bret Kelly at Acrisure Mortgage, LL...
June 23rd, 2026 09:44 PM
Hector, thank you for your feedback. I appreciate your suggestion about better communication and notifications during the loan process. I strive to improve and ensure that all information is communicated clearly and accurately. If there's anything...
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About
Acrisure Mortgage (formerly FBC Mortgage, LLC) NMLS ID# 152859 is a Top 10 national mortgage lender headquartered in Orlando, Florida. Licensed in 49 states and supported by more than 19,000 dedicated professionals across Acrisure, we specialize in residential mortgage lending through both our retail and wholesale/correspondent channels. Our comprehensive offerings include purchase, refinance, construction and renovation loans—tailored to meet the unique needs of homebuyers, homeowners and partners nationwide.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
FHA Loan
FHA Streamline
VA Loans
VA Cash Out Refinance Loans
VA IRRRL
USDA Loan
Conventional Loan
Jumbo Loan
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2011
Time Zone
Eastern Standard Time (EST)
Disclaimer
| Acrisure Mortgage, LLC NMLS#152859 189 South Orange Ave. Suite 970, Orlando, FL 32801  |