ABILENE, TX
Abilene, TX
For more than 127 years, First Financial has been serving the financial needs of customers just like you. Not just through good times, but during difficult years too. We’ve survived the Great Depression, the collapse of the Texas economy in... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Sarah and her team were great to work with
Reply from Sarah Kappel
April 28th, 2026 09:42 PM
Lincoln, I'm pleased to hear that you had a good experience working with me and my team. Thank you for your kind words!
Stefanie, Chelsey, and Corie did another great job working with our family to cash-out refinance one property and purchase another. Their experience, support, and flexibility are the reasons we come back to FFB year after year. Thank you!
Reply from Corie OConnor
April 17th, 2026 06:06 PM
Scott, I appreciate your kind words and am happy to hear that you had a great experience with Stefanie, Chelsey, and me. It's appreciated to know our team's support and flexibility have made a positive impact for you over the years. Thank you...
read more
for
The team was great, they were very quick to get the process started and comminating what was goin on during the whole process!!!
Reply from Sarah Kappel
April 28th, 2026 09:43 PM
Kaitlyn, I'm glad to hear that you found my team helpful and efficient. Keeping you informed throughout the process is important to me, and I'm happy we could meet your expectations. Thank you for your kind words!
Easy and the fact of doing everything by email is wonderful
Reply from Corie OConnor
April 16th, 2026 07:52 PM
Steven, I'm happy to know that you found the process easy and appreciated the convenience of handling everything via email. It's great to hear that this approach worked well for you. If you need any further assistance or have questions, feel...
read more
for
top-notch servicing great people to work with.
for
Great communication and very responsive seevice
for
Here’s a polished version for a feedback survey:Sarah provided excellent care throughout the process. She proactively monitored housing rates and guided us in refinancing our home at the most financially advantageous time. She also addressed...
read more
Reply from Sarah Kappel
April 28th, 2026 09:51 PM
Kasi, I really appreciate your kind words. I'm glad I could assist you in refinancing your home and that the process was smooth and stress-free for you. Thank you for choosing me to help with your home loan!
for
Janet and her team were great!! I couldnt have asked for more!!
for
Sarah was extremely helpful throughout the entire process. Greatly appreciate how easy she made the mortgage application and execution go through.
Reply from Sarah Kappel
April 28th, 2026 09:44 PM
Phillip, I'm glad to hear that you found the mortgage application process easy. Your kind words are truly appreciated, and I'm happy I could assist you along the way.
Great work
Reply from Corie OConnor
April 13th, 2026 02:03 PM
Caleb, thank you for your kind words. I'm pleased to know that you had a positive experience with my work. If you ever need further assistance, feel free to reach out.
91–100 of 2957
About
For more than 127 years, First Financial has been serving the financial needs of customers just like you. Not just through good times, but during difficult years too. We’ve survived the Great Depression, the collapse of the Texas economy in the 1980s and the Great Recession. Throughout it all, we’ve remained a place of stability and trust for our customers. While other banks have come and gone, First Financial has continued to grow through acquisitions, new branches and the expansion of our services.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
© 2024 - First Financial Bank, NA. All Rights Reserved