ABILENE, TX
Abilene, TX
For more than 127 years, First Financial has been serving the financial needs of customers just like you. Not just through good times, but during difficult years too. We’ve survived the Great Depression, the collapse of the Texas economy in... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
I have worked with Sarah twice now and both times, she and her team have been wonderful! Excellent communication, friendly, knowledgeable, and accommodating. Highly recommend and will definitely use again if the need arises.
Reply from Sarah Kappel
May 26th, 2026 08:12 PM
Amy, I'm so pleased to hear that you had such a positive experience working with me and my team at First Financial Bank. Your kind words about our communication and service mean a lot. Thank you for recommending us, and I look forward to assisting...
read more
for
Sarah was so attentive and on top of everything for us. We had some issues in the sale for our previous home which kept delaying the closing on our new house. She stayed in constant contact with me regarding the situation and what all of our...
read more
Reply from Sarah Kappel
May 26th, 2026 08:13 PM
Britnee, I'm so grateful for your kind words. It's good to hear that I could support you during the challenges of your home sale and purchase. My team and I are pleased to know we could make the process easier for you. Thank you for trusting...
read more
More timely delivery of appraisal. We were supposed to receive it 3 days before closing but didn't.
Reply from Corie OConnor
May 5th, 2026 07:16 PM
Natalie, I appreciate your input regarding the appraisal timing. I'm sorry to hear that it wasn't delivered as expected. Please reach out to me directly so we can discuss this further and find a solution.
for
Smooth and easy process
for
Communicstion and support throughout the whole process was amazing
Reply from Sarah Kappel
May 26th, 2026 08:13 PM
Stefan, I'm glad to hear that you appreciated the communication and support throughout the process. Thank you for sharing your positive experience with me!
for
Sarah is a shining example of what it means to put your customer first, and support them throughout the process. At every turn, Sarah would reach out to us asking questions, giving detailed answers, and connecting us with the right people when...
read more
Reply from Sarah Kappel
May 26th, 2026 08:14 PM
Caleb, I'm so grateful for your kind words and pleased to hear that you felt supported throughout the process. It was my pleasure to assist you, especially in a for sale by owner situation. Your positive experience means a lot to me, and I'm...
read more
simply the best!
Reply from Corie OConnor
May 4th, 2026 03:05 PM
Thank you for your kind words, Christi. I'm happy to know you had such a positive experience. If there's anything else I can do for you, please let me know.
for
Janet and her team stepped in and made the home purchasing process as easy for me as possible! Really apprecaite all she did for my wife and I.
for
Amaze, Amaze, Amaze!! Sarah are you and the entire team at First Financial did an incredible job guiding us through this journey. We are thrilled with our new home and are excited to start a new chapter in our lives. Thank you so much for everything...
read more
Reply from Sarah Kappel
April 28th, 2026 09:41 PM
Michael, I'm so glad to hear that you are thrilled with your new home. It was a pleasure guiding you through the process, and I'm grateful for your kind words about my team and me at First Financial Bank. Enjoy this exciting new chapter!
Easg process
Reply from Corie OConnor
April 27th, 2026 05:27 PM
Taylor, I’m glad you found the process easy. If you have any further questions or need assistance, feel free to reach out.
81–90 of 2957
About
For more than 127 years, First Financial has been serving the financial needs of customers just like you. Not just through good times, but during difficult years too. We’ve survived the Great Depression, the collapse of the Texas economy in the 1980s and the Great Recession. Throughout it all, we’ve remained a place of stability and trust for our customers. While other banks have come and gone, First Financial has continued to grow through acquisitions, new branches and the expansion of our services.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
© 2024 - First Financial Bank, NA. All Rights Reserved