ABILENE, TX
Abilene, TX
For more than 127 years, First Financial has been serving the financial needs of customers just like you. Not just through good times, but during difficult years too. We’ve survived the Great Depression, the collapse of the Texas economy in... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
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La profecionalidad con la que trabajan .ademas de una exelente rapides
Reply from Sarah Kappel
April 28th, 2026 09:44 PM
Henry, agradezco mucho tus amables palabras sobre mi profesionalidad y rapidez. Estoy feliz de saber que has tenido una buena experiencia en First Financial Bank.
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Sarah was fantastic. She was able to help me navigate through some tricky circumstances to close on my loan by our scheduled closing date. Definitely recommend if you're looking for someone who is a straight shooter and gets the job done!
Reply from Sarah Kappel
April 28th, 2026 09:45 PM
James, I'm grateful for your kind words and pleased to hear that I could assist you in closing your loan on time. It's great to know you found my straightforward approach helpful. Thank you for recommending me!
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Janet was always quick to respond to my questions, and was very personable .
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Janet is the best. Kept us on track for a quick & easy close. We had a tight timeline and Janet got it done without any issues. I highly recommend Janet for your home mortgage loan.
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Janet is the best!
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I always love working with Sarah and her team. They communicate clearly, stay on top of every detail, and make the entire process feel easy. Whether I’m involved as a Realtor or a homebuyer, I know everything is handled and I don’t have to...
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Reply from Sarah Kappel
April 28th, 2026 09:45 PM
Brandi, I'm grateful for your kind words and the trust you've placed in me and my team. It's wonderful to hear that our communication and attention to detail have made the process smooth for you, whether as a Realtor or homebuyer. Thank you...
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Janet O'Dell was wonderful kind helpful and professional . She made everything easy and made sure I didn't have any questions . She's the best
there was great communication and we we're never left in the dark about anything we were able to call and have stuff ex to us
Reply from Corie OConnor
March 31st, 2026 02:18 PM
Trysta, I'm pleased to know that the communication was effective and you felt well-informed throughout the process. Being available to explain things and provide clarity is something I always strive for. If you ever have more questions or need...
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Customer service was fantastic
Reply from Corie OConnor
March 30th, 2026 02:14 PM
It's great to know you were satisfied with the customer service, Jayna. I'm here to help if you have any further questions or need additional support. Thank you for your feedback!
Very responsive
101–110 of 2957
About
For more than 127 years, First Financial has been serving the financial needs of customers just like you. Not just through good times, but during difficult years too. We’ve survived the Great Depression, the collapse of the Texas economy in the 1980s and the Great Recession. Throughout it all, we’ve remained a place of stability and trust for our customers. While other banks have come and gone, First Financial has continued to grow through acquisitions, new branches and the expansion of our services.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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