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New American Funding - Nisaa El-Hasan

Name: New American Funding - Saint Louis, MO
Address: 12312 Olive Blvd., Suite #240, Saint Louis, Missouri, 63141
Telephone: +1-314-265-6962
Rating: 4.86

Sales Manager/Sr. Loan Consultant |NMLS #237618

New American Funding - Saint Louis, MO

4.86

(343)

With more than 20 years of experience in the mortgage banking industry, and extensive practice in originating home loans for both purchase and refinance, I am a firm believer in excellent customer service and offering the most competitive p... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(314) 265-6962

Saint Louis, MO

https://www.newamericanfunding.com/mortgage-loans/NisaaElHasan

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4.86

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The open communication

Reply from Nisaa El-Hasan

May 23rd, 2025 05:45 PM

I'm glad to hear that you appreciated the open communication, Yavis. It was a pleasure assisting you, and I'm here if you need any further support. Thank you for your feedback!

From the initial process from start to finish, the people gave the best advice, and the agent gave the best advice so the experience overall was great

Reply from Nisaa El-Hasan

May 23rd, 2025 02:51 PM

I'm thrilled to hear that you had a great experience and found the advice helpful throughout the process. It was a pleasure assisting you, and I appreciate your positive feedback about New American Funding.

Nisaa was absolutely the most professional and personable Mortgager Loan Officer that I have worked with. I will be sending my friends to her for sure. Thanks Nisaa!

Reply from New American Funding - Nisaa El-Has...

May 9th, 2025 06:10 PM

I appreciate you Ms. Renee! I loved working with you and your family. Congratulations again to your beautiful new home!

I had been in communication with Nissa for over a year working towards buying a home. She made sure to stay in contact with me during the entire time. I appreciated that because it kept me on track.

Reply from Nisaa El-Hasan

May 9th, 2025 06:10 PM

I'm glad to hear that our communication helped keep you on track during your home buying journey Rashayla. It was a pleasure working with you, and I'm proud to have been able to help you to the finish line!

Nisaa.ElHasan, helped me more than I could have imagined. If it wasn't for her knowledge and experience I would have not been able to purchase my home. She helped me with uploading, downloading, and forwarding information and documents, because...

Reply from Nisaa El-Hasan

April 29th, 2025 02:46 PM

I'm thrilled to hear about your positive experience, Patricia. It was a pleasure assisting you throughout the home buying process. I'm glad I could help with the documentation and support you needed. Your kind words mean a lot, and I'm delighted...

Everyone was very knowledgeable, communicative, patient, and polite. :)

Reply from Nisaa El-Hasan

April 28th, 2025 02:03 AM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

The team worked diligently to provide the best interest rate and terms for the home loan.

Reply from Nisaa El-Hasan

April 19th, 2025 05:40 PM

I'm thrilled to hear that our team's efforts met your expectations in securing the best interest rate and terms for your home loan. It was a pleasure assisting you, and I'm grateful for your positive feedback.

It was like wrorking with family. It was my first time buy a house. They made the experience smooth always kept in contact with me with update . They made sure they were doing what was in my best interest .

Reply from Nisaa El-Hasan

April 17th, 2025 05:21 PM

I'm thrilled to hear that your first home-buying experience felt like working with family. It was a pleasure to assist you, and I'm glad we could make the process smooth and keep you informed every step of the way. Thank you for trusting us...

Internal communication needs to improve; there were too many peopel invovled at different points with no clear understanding who was doing what and why I was providing documentation to who; I provided documentation to one person only to have...

Reply from Nisaa El-Hasan

April 10th, 2025 05:35 AM

We appreciate your detailed feedback, Molly. We apologize for the issues you experienced with communication and the documentation process. Your comments highlight areas for improvement, and we are committed to addressing these challenges. We...

If everyone was on the same page as far as collecting documents. There were several times when we were asked for documents that had already been submitted that delayed the processing of our loan. Also, The appraisal process left a lot to be...

Reply from Nisaa El-Hasan

April 6th, 2025 07:19 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.