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New American Funding - Nisaa El-Hasan

Name: New American Funding - Saint Louis, MO
Address: 12312 Olive Blvd., Suite #240, Saint Louis, Missouri, 63141
Telephone: +1-314-265-6962
Rating: 4.86

Sales Manager/Sr. Loan Consultant |NMLS #237618

New American Funding - Saint Louis, MO

4.86

(343)

With more than 20 years of experience in the mortgage banking industry, and extensive practice in originating home loans for both purchase and refinance, I am a firm believer in excellent customer service and offering the most competitive p... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(314) 265-6962

Saint Louis, MO

https://www.newamericanfunding.com/mortgage-loans/NisaaElHasan

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4.86

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Nisaa and Jennie were both great communicators, friendly, professional, and eager to help me through the process. However, we were still figuring out final numbers up to the day before closing, and day of closing for my ex husband. Previous...

Reply from Nisaa El-Hasan - New American Fundi...

November 25th, 2024 04:22 PM

Hi Stephanie, Thank you for taking the time to share your feedback. It's wonderful to hear that you found Jennie and me to be great communicators, friendly, and professional in our dealings. Your words truly mean a lot to us.I understand your...

Interactions with staff, especially having to do so from long distances.

Reply from Nisaa El-Hasan

December 3rd, 2024 03:37 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Ms. El-Hassan was AMAZING!!! She guided me and educated me through the entire process. She communicated clearly the things I needed and in a timely manner. Although I had a million questions she was very patient with me. Ms. El-Hassan treated...

Reply from Nisaa El-Hasan

November 28th, 2024 05:23 PM

Shamir, thank you so much for the glowing review! I'm glad to hear that the process was smooth and educational for you. Your questions were welcome – they show a keen interest and understanding of the process. It was a pleasure to guide you...

Very friendly and helpful. Very accommodating and informative

Reply from Nisaa El-Hasan - New American Fundi...

November 15th, 2024 04:09 PM

I'm so glad to hear that you found our interactions friendly, helpful, and informative, Guylene. Your feedback is invaluable and I'm happy to hear that you're satisfied with your experience. It was a pleasure serving you at New American Funding....

Nissa and her team were great! They were very knowledgeable in helping us to obtain a VA Loan. Also, made the process easy and seemless. I would recommend them to everyone.

Nissan and her team were amazing to work with. They were very knowledgeable about helping us obtain a VA Loan and made what could have been a stressful process very easy and seamless. We highly recommend Nissa and her team at New American Funding....

Reply from Nisaa El-Hasan

November 15th, 2024 04:09 PM

Thank you so much for your kind words, Maureen. I truly appreciate you taking the time out to share your experience with us. I'm thrilled to hear that you both found the VA Loan process easy and seamless; that's always our aim! It was such...

Nisaa El-Hasan made my 1st homebuyers experience a great one! She was patient and informative and always available to answer any questions I might have. She never made me feel like a burden. I have nothing but nice things to say about her,...

Reply from Nisaa El-Hasan

October 31st, 2024 07:32 PM

Thank you so much, Shannon, for the glowing review! I'm thrilled that your first home buying experience was a positive one. It was my pleasure to ensure you felt comfortable, informed, and valued throughout the entire process. Your satisfaction...

I absolutely enjoyed working with the team and you Nisas, but I don't understand why the closing took so long and why the underwriter had an issue with the cashiers check I brought and felt really aweful for the sellers

Reply from Nisaa El-Hasan

October 29th, 2024 04:15 PM

Brandi, I really appreciate your feedback and rating. I'm glad that you enjoyed working with our team. I understand your concerns regarding the closing process and the issue with the cashier's check. Sometimes, the underwriting process can...

They made it easy for me and were patient.

Reply from Nisaa El-Hasan

October 28th, 2024 08:34 PM

I'm so glad to hear that you found the process easy, Amanda. Patience is key in ensuring you have the best possible experience with New American Funding. Your positive feedback means a lot to me. Thank you for the 5-star rating!

Time frame

Reply from Nisaa El-Hasan

October 25th, 2024 06:35 PM

I'm thrilled to know that you're satisfied with the timeframe of our service, Keshia! Your feedback and rating mean a lot to us at New American Funding. It's such a pleasure to provide you with swift and efficient service. Should you need any...