Nino Arapi, Ruoff Mortgage
VP | Branch Manager
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Nino was a great blend of friendly and professional. Clear communication and a trustworthy vibe.
Reply from Nino Arapi, Ruoff Mortgage
August 20th, 2026 03:22 PM
Thank you so much! I really appreciate the kind words and the trust you placed in me throughout the process. It was a pleasure working with you, and I’m always here if you ever need anything in the future!
Nino is the loan originator you want on your side, especially in complicated situations. He's knowledgeable, patient, and cool under pressure. He was quick to explain things I didn't understand and I highly recommend him and Ruoff Mortgage....
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Reply from Nino Arapi, Ruoff Mortgage
August 20th, 2026 03:23 PM
Thank you so much for the kind words! Every loan has its challenges, and I’m glad I could be in your corner and help navigate them with you. I really appreciate you trusting me throughout the process and taking the time to share your experience....
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Nino Arapi, Ruoff Mortgage has received a review with 5 star rating from Joel H
Reply from Owner
August 31st, 2026 07:10 PM
Joel, thank you for the excellent rating. If you ever need assistance or have any questions, feel free to reach out.
It was very fast, honest and easy!
Reply from Nino Arapi, Ruoff Mortgage
August 20th, 2026 03:24 PM
Thank you so much! Fast, honest, and easy is exactly the experience I want every client to have. I really appreciate you trusting me with your home loan!
I had a fantastic experience. Nino and Jane were friendly, they responded to my many questions quickly, and the results exceeded my expectations. Everything was smooth from start to finish. I will definitely use Ruoff again and highly recommend...
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Reply from Nino Arapi, Ruoff Mortgage
August 20th, 2026 03:25 PM
Thank you so much for the kind words! Jane and I truly enjoyed working with you and are so glad we were able to make the process smooth and exceed your expectations. We really appreciate your trust in us and your recommendation. We look forward...
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Nino is great and when working with him we had no issues, however, much of the time we wdid not work with Nino but other memebrs of the Ruoff team. It seemed we were tossed from agent to agent through the course of our process, being asked...
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Good communication
Reply from Nino Arapi
July 30th, 2026 01:49 PM
Prince, I appreciate your kind words about the communication. If there's anything more you need or any questions you have, feel free to reach out.
Service, communication. I only had trouble trying to submit docs in pdf format. Not your fault, I'm a dinosaur in tech! Team did work around my problems.
Nino was quick to answer any questions I had and made the loan process easy to navigate.
Reply from Nino Arapi
June 22nd, 2026 03:05 PM
Nathan, I'm glad to hear that I could assist in making the loan process easy for you. If you have any more questions in the future, don't hesitate to reach out. Thank you for your feedback!
Nino Arapi, Ruoff Mortgage has received a review with 5 star rating from Chhayhong S
Reply from Owner
June 4th, 2026 10:27 AM
Thank you, Chhayhong, for the excellent rating. I'm pleased to know you had a positive experience with my services at Ruoff Mortgage.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS: 2227209
- KY: MC910030
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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