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Nikki Thompson
Sr. Loan Officer
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Nikki was so helpful with the entire loan proces. Great help with the documentation process online which can difficult as I am not tech savv. Glad she was our loan team.
Reply from Nikki Thompson
February 25th, 2026 08:48 PM
I'm pleased to hear that I could assist you, Mark. Navigating the online documentation can be challenging, and I'm glad I could help make it easier for you. If you ever have more questions or need further assistance, don't hesitate to reach...
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Nikki was super patient with my elderly clients. She helped them find the best loan product for their particular situation, offered the buyers times to meet beyond regular business hours, thoroughly explained the process and always had a smile...
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Reply from Nikki Thompson
February 24th, 2026 03:24 PM
Your feedback is greatly appreciated, Kelley. I'm really glad to hear that my efforts helped make the process clearer and more convenient for your clients. It's important to me to ensure that client needs are fully understood and addressed,...
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Nikki was great
Reply from Nikki Thompson
February 9th, 2026 01:47 PM
I appreciate your kind words, Taylor. I'm glad I could support you throughout the process. If there's anything else you need, I'm here to help.
Nikki was efficient , kind and professional
Reply from Nikki Thompson
January 2nd, 2026 06:38 PM
Thank you so much, Cheryl, for highlighting my efficiency and professionalism. It's great to know that felt supported during the process. If there's anything else you need in the future, I'm here to help.
Nikki and her team is AWESOME!! She made what can be a stressful process feel manageable and straightforward. Communication was excellent, and we always felt informed and supported. We are very grateful for her help and would absolutely work...
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Reply from Nikki Thompson
December 30th, 2025 09:22 PM
I'm really pleased to hear that the process felt manageable and clear for you. Communication is key, and it's great to know that you felt well-informed and supported throughout. If there's ever anything else I can assist you with in the future,...
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Nikki made the experience simple and easy. We didn't have a quiet in the world the whole time until closing. Would highly recommend 10/10
Reply from Nikki Thompson
October 22nd, 2025 02:05 PM
Making the process simple and straightforward for you was my goal, so I'm glad to hear it went smoothly up until closing. If there's anything more I can do for you in the future, please don't hesitate to reach out. Thank you for your recommendation!...
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Nikki and Jillian did a terrific job of explaining every question I had. Took their time to answer any concern and were always straight forwar.
Reply from Nikki Thompson
October 8th, 2025 05:45 PM
Erika, I appreciate your feedback. I'm glad Jillian and I could assist you effectively and provide clear answers to your questions. It was important to us that you felt informed each step of the way. If you ever need further assistance, please...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Time Zone
Central Standard Time (CST)
Licenses
- NMLS#809823
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