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Nikki Thompson
Sr. Loan Officer
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
The overall communication and insite. Great people to work with and they care for there clients!
Reply from Nikki Thompson
May 15th, 2026 01:37 PM
I'm glad you found the communication and insight valuable, Richard. It's great to know that you felt well cared for during the process. If there's anything more I can assist with, please let me know.
Nikki was amazing! She was very thorough and explained everything so well. We had fast turn around and she got it done!
Reply from Nikki Thompson
May 6th, 2026 12:36 PM
I'm pleased to hear that you had such a positive experience, Jayelynn. I appreciate your kind words about my thorough explanations and the fast turnaround. If there's anything else you need, please let me know.
Nikki was an unbelievable help in this process. No one better!!
Reply from Nikki Thompson
May 5th, 2026 04:16 PM
I'm grateful for your kind words, Randall. I'm pleased to know I could be of help to you during the process. If there's anything else you need, please don't hesitate to reach out.
Personalized communication, responded outside of normal business hours, explained some of the terms that were unfamiliar to us.
Reply from Nikki Thompson
April 27th, 2026 08:34 PM
I'm thankful for your feedback, Tyler. I'm glad to hear that my personalized communication and explanations were helpful to you. If there's anything more you need, please feel free to reach out.
Nikki always stays on top of everything, communicates well, and gets us to the finish line without any surprises. My clients felt taken care of the whole time. Would absolutely refer her again.
Reply from Nikki Thompson
April 13th, 2026 01:13 PM
Thank you for your kind words, Taylor. I'm happy to hear that both you and your clients felt well taken care of throughout the process. Your trust and referrals mean a lot to me.
Very helpful and made the process easy
Reply from Nikki Thompson
April 13th, 2026 07:58 PM
I'm grateful for your feedback, Omar. I'm pleased to know that I was able to make the process easy and helpful for you. If you need any further assistance, feel free to reach out.
Nikki was so friendly and communicative. She answered all my questions and gave good advice along the way. Her and our realtor, Sylvia Ramos, make a great team! Even though we encountered a few bumps along the way, they were both very informative...
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Reply from Nikki Thompson
April 2nd, 2026 08:19 PM
I appreciate your feedback, Kevin. I'm pleased to hear that you found my communication and advice helpful throughout the process. Working alongside Sylvia Ramos to assist you was a pleasure. Please let me know if there's anything else I can...
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Great communication
Reply from Nikki Thompson
March 26th, 2026 05:27 PM
I'm glad you were satisfied with the communication, Ryan. If there’s anything more I can do to assist you, please let me know.
Nikki was awesome to work with!
Reply from Nikki Thompson
March 18th, 2026 01:14 PM
I appreciate your feedback, Susan. I'm glad to know that you had a positive experience working with me. If there's anything else I can assist you with, please don't hesitate to reach out.
Nikki is absolutely amazing! She treats her customers with respect and compassion. She works extended hours to get you closed on time. She is a beautiful person inside and out! Definitely Heavenly sent.
Reply from Nikki Thompson
March 16th, 2026 04:33 PM
Thank you, Tammy. I'm grateful for your kind words and glad that my efforts made a positive impact on your experience. Working extended hours is all part of ensuring everything goes smoothly for closing on time. Your feedback means a lot, and...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Time Zone
Central Standard Time (CST)
Licenses
- NMLS#809823
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