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Nicki Montelongo
NEO Powered by Better
York College
We believe successful homeowners, who have a plan to maximize their wealth and minimize their monthly expenses, make better neighbors and build stronger communities for us all. We created the NEO logo as a symbolic commitment to our relatio... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 6 PM
Wed
8 AM to 6 PM
Thu
8 AM to 6 PM
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Reviews from Web
Exceptional customer service. Nicki even took our phone call for some questions while she was on vacation! That's going above and beyond the call if duty!! 👍👍👍❤️
Nicki is great to work with because she speak with you on a personal level not a business level
They were able to breakdown the the complicated paper work I had to sign into words I could understand and everytime they had a suggestion for how to word an offer or what I should do with the profit from selling my house when buying this they...
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Nikki, Erin, and NEO make the house buying process easy. Super smooth processes that are mostly online. Im excited to keep checking in with the team as they support my mortage and Financials over time.
Working with Nicki and Jaime I was confident that we were in good hands. Any questions or concerns that we had they were able to walk us through it and explain them throughly. I would definitely recommend them to my friends and family!
Andy questions or concerns we had were always addressed promptly.
Nicki made the mortgage process smooth and stress-free from start to finish. She was responsive, knowledgeable, and always willing to answer questions clearly and quickly. I really appreciated her professionalism and communication throughout...
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Everyt went very smooth
don't do it go somewhere else they are terrible at communication and will leave you hanging cd
f
Reply from Owner
May 14th, 2026 08:49 PM
Thank you for your feedback. I understand how frustrating delays and closing-related stress can be during a real estate transaction.In this case, several items that impacted timing and final coordination were managed outside of my role, including...
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Nicki and her time provided a professional service. They provided timely updates. Communicated well with both me and my buyers...
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About
We believe successful homeowners, who have a plan to maximize their wealth and minimize their monthly expenses, make better neighbors and build stronger communities for us all. We created the NEO logo as a symbolic commitment to our relationship with you. We believe the closing of your home loan is where our relationship and guidance begin. As your financial situation evolves and changes, we will be the constant guide you can count on. We aspire to become the most valuable person in your life when it comes to real estate and finance. Ultimately, our success as a company is not measured by how many loans we do, but by how successful you become.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Education
- York CollegeAccountingBachelor of Business Administration (BBA)Aug 2004 -May 2007
Positions
- NEO Home Loans - Branch Manager Mortgage AdvisorAug 1st, 2022 - Current
- FNBO - Mortgage AdvisorMay 2nd, 2015 - Jul 31st, 2022
Memberships
- OABR
- SWIAR
- SWIAR Education Committee
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2012
Time Zone
Central Standard Time (CST)
Licenses
- NMLS 631095
Gallery
Awards
NEO Home Loans Cha...
NEO Home Loans Cha...
FNBO Circle of Exc...
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Achievements
- Circle of Excellence Award FNBO 2017-2021
- Iowa Mortgage Association President's Club 2016-2021
Hobbies
- Sports Mom of 3 Kiddos
- Love Lifting at the Gym
- Nebraska Fan GBR
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Disclaimer
BETTER MORTGAGE RESERVES THE RIGHT TO MODIFY OR DISCONTINUE PRODUCTS, PROMOTIONS AND BENEFITS AT ANY TIME WITHOUT NOTICE. Rates and Terms are subject to change at any time without notice and are subject to state restrictions. The Better Home Logo is Registered in the U.S. Patent and Trademark Office. © 2026 Better Home & Finance Holding Company and/or its affiliates. Better is a family of companies. Better Mortgage Corporation provides home loans: Better Real Estate, LLC and Better Real Estate California Inc License # 02164055 provides real estate services; Better Cover, LLC sells insurance products; and Better Settlement Services provides title insurance services; and Better Inspect, LLC provides home inspection services. All rights reserved. Home lending products offered by Better Mortgage Corporation. Better Mortgage Corporation is a direct lender. NMLS #330511. 1 World Trade Center, Floor 80, New York, NY 10007. Loans made or arranged pursuant to a California Finance Lenders Law License. Not available in all states. Equal Housing Lender. NMLS Consumer Access