Nella Butchbaker, Ruoff Mortgage
Ruoff Mortgage - NMLS 141868
Baker College
I’m Nella Butchbaker, a Mortgage Loan Officer with over a decade of experience, proudly helping clients across Michigan and Indiana. Since 2013, I’ve made it my mission to provide clear, honest guidance through every step of the home loan p... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Nella was the best Broker that my wife and I have ever dealt with. She was kind courteous and responded to our needs in an extremely timely fashion. Not only did she help us understand the financing and the whole process during periods of uncertainty...
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Reply from Owner
November 6th, 2025 04:30 PM
Patrick, thank you! Working with you and your wife was such a pleasure from start to finish. I really enjoyed getting to know you both and helping make everything as smooth as possible. I’m so happy you felt comfortable throughout the process...
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Nella was exceptionally knowledgeable. She was beyond helpful. She deserves a raise, bonus and promotion. She was by far the best broker we have ever worked with .
Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
I appreciate your kind words, Patrick. I'm glad to know that my knowledge and support were helpful to you. It means a lot to me that you had a positive experience. Thank you for taking the time to share your thoughts!
Very timely with actions and response. Thank you
Great communication and super informative throughout every step!
Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
I'm glad you found the communication and information I provided helpful, Kaysee. It's important to me that you feel informed at every stage. Thank you for taking the time to share your feedback!
Communication and how she explained everything so I could understand it the way my brain processes thing. overall she did an amazing job!
Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
It's great to hear that my communication and explanations were helpful for you, Taylor. I'm pleased that I could assist in a way that made the process clearer for you. Thank you for your kind words and feedback!
Nella goes above and beyond in all she does . This was our second time working with her she is amazing. We would recommend her to anyone looking to buy or refinance.
Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
I'm truly grateful for your kind words, Scott & Joni!. It's wonderful to know that you had such a positive experience working with me, not just once, but twice! I'm honored that you would recommend me to others, and I'm here to assist anytime...
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Nella Butchbaker, Ruoff Mortgage has received a review with 5 star rating from Cassidy M
Reply from Owner
August 19th, 2025 03:41 PM
Cassidy, thank you for your kind words and for the wonderful rating! I'm so pleased the experience met your expectations and that I was able to assist effectively. It was truly a joy working with you throughout the mortgage process. If you...
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As a first time homebuyer Nella made the process very easy for me! She was very sweet and always responded to me quickly about any questions I had throughout the proces!!
Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
I'm so glad to hear that your first home buying experience was smooth, Cassidy. It was a pleasure to help guide you through the process, and I'm happy that my prompt responses were helpful. Thank you for your kind words, and for trusting me...
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Nella was always on top of everything we needed and she also kept up well informed of any updates.
Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
I'm delighted to hear that you felt well-informed throughout the process. It was a pleasure assisting you, and I appreciate your kind words.
Nella is the best!
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About
I’m Nella Butchbaker, a Mortgage Loan Officer with over a decade of experience, proudly helping clients across Michigan and Indiana. Since 2013, I’ve made it my mission to provide clear, honest guidance through every step of the home loan process. Whether you’re buying your first home, refinancing, or exploring options, I’m here to make it smooth and stress-free. I believe in strong communication, quick responses, and building real relationships with my clients and partners. Let’s make your homeownership goals a reality together
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
FHA Loans
VA Lending
Credit Analysis
Cash Out Refinance
Construction Loans
USDA Loans
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Education
- Baker CollegeAccounting and Business/ManagementBachelor of Business Administration (BBA)Sep 2009 -May 2014
Positions
- Sturgis Bank - Vice President Loan OfficerMar 11th, 2013 - Nov 21st, 2022
Memberships
- BCAR
- NMLS Member
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2013
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS #1481486
Hobbies
- Exercising
- Running
- Working out
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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