Nella Butchbaker, Ruoff Mortgage
Ruoff Mortgage - NMLS 141868
Baker College
I’m Nella Butchbaker, a Mortgage Loan Officer with over a decade of experience, proudly helping clients across Michigan and Indiana. Since 2013, I’ve made it my mission to provide clear, honest guidance through every step of the home loan p... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Nella is a professional and understands all aspects of mortgage lending
Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
I appreciate your kind words, Rodney. It's rewarding to hear that my understanding of the mortgage lending process made a positive impact. Thank you for sharing your experience with Ruoff Mortgage!
Nella is very friendly, knowledgeable, good communicator, and pleasant to work with. She put me at ease through the whole loan process. Thank you Nella and the Ruoff team for making it a great experience to buy my new home.
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Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
It's wonderful to know that you felt at ease throughout the loan process, Deborah. I'm pleased that my communication and knowledge could contribute positively to your experience. Thank you for trusting me and Ruoff Mortgage with your home purchase!...
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ella ma erything super simple always answered any questions I had
Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
I appreciate hearing that the process felt straightforward for you and that I could address your questions, Travis. Thank you for sharing your experience with Ruoff Mortgage!
Moved with a professional sense of urgency
Nella Butchbaker, Ruoff Mortgage has received a review with 5 star rating from Hailey M
Reply from Owner
November 6th, 2025 04:30 PM
Thank you so much, Hailey! I truly appreciate you taking the time to share your experience. You were an absolute joy to work with, and I’m so glad I could be a part of your homeownership journey. Wishing you all the best in your new home.
i asked a lot of question, she answered them. this loan was hard and we pulled through . She was great
Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
I'm glad I could assist you by answering all of your questions and helping to navigate the challenging loan process. Your feedback means a lot to me, Hailey. Thank you!
Staying in contact and keeping me up to date on the process of our loan !
Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
Keeping you informed during the loan process was important to me, Jarrick. I'm glad to hear it was helpful. Thank you for your review!
Everything
Friendly and courteous
Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
It's great to hear that you found my approach friendly and courteous, George. Thank you for your feedback!
Nella was awesome bef, during and even after the loan process
Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
I'm pleased to learn that you had a positive experience with my assistance throughout and beyond the loan process, Karen. Thank you for sharing your feedback!
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About
I’m Nella Butchbaker, a Mortgage Loan Officer with over a decade of experience, proudly helping clients across Michigan and Indiana. Since 2013, I’ve made it my mission to provide clear, honest guidance through every step of the home loan process. Whether you’re buying your first home, refinancing, or exploring options, I’m here to make it smooth and stress-free. I believe in strong communication, quick responses, and building real relationships with my clients and partners. Let’s make your homeownership goals a reality together
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
FHA Loans
VA Lending
Credit Analysis
Cash Out Refinance
Construction Loans
USDA Loans
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Education
- Baker CollegeAccounting and Business/ManagementBachelor of Business Administration (BBA)Sep 2009 -May 2014
Positions
- Sturgis Bank - Vice President Loan OfficerMar 11th, 2013 - Nov 21st, 2022
Memberships
- BCAR
- NMLS Member
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2013
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS #1481486
Hobbies
- Exercising
- Running
- Working out
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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