Nella Butchbaker, Ruoff Mortgage
Ruoff Mortgage - NMLS 141868
Baker College
I’m Nella Butchbaker, a Mortgage Loan Officer with over a decade of experience, proudly helping clients across Michigan and Indiana. Since 2013, I’ve made it my mission to provide clear, honest guidance through every step of the home loan p... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Nella was truly exceptional throughout our entire mortgage process. She was extremely knowledgeable and guided us with confidence every step of the way. Her communication was top-notch — always clear, timely, and reassuring. She made what could...
read more
Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
I'm thrilled to hear that you had such a positive experience with the mortgage process, Kyle. It was a pleasure assisting you, and I'm glad I could provide the support and guidance you needed. Your kind words mean a lot to me, and I appreciate...
read more
Nella was very quick to respond throughout the entire process wand was very knowledgeable
Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
I'm glad to hear that you found my responsiveness and knowledge helpful throughout the process. Your feedback is greatly appreciated, and I'm pleased to have been able to assist you.
As first home buyers Nella and the Ruoff team were great to communicate with and turn to for advice. The industry is quick, but Nella was reassuring throughout the whole experience.
Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
I'm thrilled to hear that your first home buying experience was positive and that I could provide the reassurance you needed. It was a pleasure working with you, and I'm glad the Ruoff Mortgage team and I could assist throughout the process....
read more
Nella Butchbaker, Ruoff Mortgage has received a review with 5 star rating from Carrie R
Reply from Owner
April 3rd, 2025 05:28 PM
Thank you for the review. It was a pleasure working with you!
Nella helped us achieve being able to buy our first home. Helped us grt get our credit where it needed to be. Wasn't just a no like all other companies!
Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
I'm thrilled to have assisted you in achieving your dream of buying your first home. It's wonderful to hear that I could help improve your credit situation and provide the support you needed. Thank you for choosing Ruoff Mortgage, and congratulations...
read more
Very good mortgage experience
Reply from Owner
March 25th, 2025 07:45 PM
I'm glad to hear that you had a very good mortgage experience, Susan. It was a pleasure assisting you, and I appreciate your positive feedback.
excellent service
Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
Susan, thank you so much for your kind words! It was a pleasure working with you and helping you through the mortgage process. I'm thrilled to hear that you were happy with the service. If you ever need anything else or have any questions in...
read more
Nella was absolutely amazing. She helped in any way possible and was extremely kind and patient during the entire process. Cannot say enough good things!
Nella was absolutely amazing. She helped in any way possible and was extremely kind and patient during the entire process. Cannot say enough good things!
Reply from Owner
March 18th, 2025 05:49 PM
Thank you so much, Larry! I'm thrilled to hear about your positive experience. It was a pleasure working with you and being a part of your journey. I'm glad I could help make the process smooth and manageable for you. If you ever need anything...
read more
Nella was absolutely amazing. She helped in any way possible and was extremely kind and patient during the entire process. Cannot say enough good things!
Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
Thank you so much for your kind words, Lawrence! It was an absolute pleasure working with you throughout the mortgage process. I'm thrilled to hear you felt supported and that my efforts made a positive impact. Your feedback means a lot to...
read more
61–70 of 100
About
I’m Nella Butchbaker, a Mortgage Loan Officer with over a decade of experience, proudly helping clients across Michigan and Indiana. Since 2013, I’ve made it my mission to provide clear, honest guidance through every step of the home loan process. Whether you’re buying your first home, refinancing, or exploring options, I’m here to make it smooth and stress-free. I believe in strong communication, quick responses, and building real relationships with my clients and partners. Let’s make your homeownership goals a reality together
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
FHA Loans
VA Lending
Credit Analysis
Cash Out Refinance
Construction Loans
USDA Loans
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Education
- Baker CollegeAccounting and Business/ManagementBachelor of Business Administration (BBA)Sep 2009 -May 2014
Positions
- Sturgis Bank - Vice President Loan OfficerMar 11th, 2013 - Nov 21st, 2022
Memberships
- BCAR
- NMLS Member
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2013
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS #1481486
Hobbies
- Exercising
- Running
- Working out
View All
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us