Nella Butchbaker, Ruoff Mortgage
Ruoff Mortgage - NMLS 141868
Baker College
I’m Nella Butchbaker, a Mortgage Loan Officer with over a decade of experience, proudly helping clients across Michigan and Indiana. Since 2013, I’ve made it my mission to provide clear, honest guidance through every step of the home loan p... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Being my first time in the whole process Nella just made everything really easy and simple
Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
Anthony, I'm pleased to hear that I could make your first experience with the process easy and simple. Thank you for sharing your positive experience with me at Ruoff Mortgage.
Nella is the best. She is kind, intelligent, and hardworking. We were happy to work with her again with our refi after she assisted last year in our home purchase.
Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
Steven, it's truly rewarding to hear your kind words. I'm glad I was able to assist you both with your home purchase last year and your recent refinancing. Your satisfaction is my priority, and I'm happy you felt supported throughout the process....
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Everything went very smoothly. Website is easy to navigate and all of our questions were answered right away.
Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
Marina, I'm glad to hear that everything proceeded smoothly for you, and that you found the website user-friendly. It's great to know that your questions were promptly addressed. Thank you for sharing your experience with me at Ruoff Mortgage!...
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Nella, goes a ove abd beyond. I appreciate her.
The apllication process was super easy to go through. The loan portal had great user interface making it easy to sign and upload documents. Nella was very helpful and knowledgable.
Nella Butchbaker, Ruoff Mortgage has received a review with 5 star rating from Danielle P
Reply from Owner
February 27th, 2026 10:35 AM
Danielle, thank you for leaving a positive rating. I appreciate your support.
Nella was very quick and helpful with the whole process. I couldn't of asked for more. I will use her again in the future.
Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
Danielle, I appreciate your feedback and am pleased to know I could assist you effectively throughout the process. I'm grateful for your trust and look forward to working with you again in the future.
This process was less stressful working with Nella ! She was extremely knowledgeable, went above and beyond!
Reply from Owner
February 12th, 2026 10:36 AM
I'm glad to hear the process felt less stressful for you, Ashley. Knowing that my knowledge and efforts to go the extra mile made a difference means a lot. Thank you for sharing your experience with me at Ruoff Mortgage!
Kept me informed along the journey.
Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
It's great to hear you felt informed throughout the process, Ashley. Keeping clients updated is important to me, and I'm glad it made a positive difference in your experience. Thank you for your feedback!
Quick response eady easy to work with and very helpful
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About
I’m Nella Butchbaker, a Mortgage Loan Officer with over a decade of experience, proudly helping clients across Michigan and Indiana. Since 2013, I’ve made it my mission to provide clear, honest guidance through every step of the home loan process. Whether you’re buying your first home, refinancing, or exploring options, I’m here to make it smooth and stress-free. I believe in strong communication, quick responses, and building real relationships with my clients and partners. Let’s make your homeownership goals a reality together
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
FHA Loans
VA Lending
Credit Analysis
Cash Out Refinance
Construction Loans
USDA Loans
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Education
- Baker CollegeAccounting and Business/ManagementBachelor of Business Administration (BBA)Sep 2009 -May 2014
Positions
- Sturgis Bank - Vice President Loan OfficerMar 11th, 2013 - Nov 21st, 2022
Memberships
- BCAR
- NMLS Member
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2013
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS #1481486
Hobbies
- Exercising
- Running
- Working out
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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