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Nathanael Jones, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 7795 Walton Pkwy Suite 195, New Albany, Ohio, 43054
Telephone: +1-513-885-9764
Rating: 4.97

Senior Loan Officer | NMLS# 1841663 | Ruoff Mortga...

Ruoff Mortgage - New Albany

4.97

(250)

Mortgage

Mortgage Loan Officer

Contact Info

(513) 885-9764

New Albany, OH

https://www.ruoff.com/NathanaelJones

https://www.nathanael-jones.com

Location & Business Hours

Business Hours

Sun

closed

Mon

9 AM to 5 PM

Tues

9 AM to 5 PM

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4.97

(250)

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Experience.com

4.94

(111)

Zillow

5.0

(91)

Google

5.0

(48)

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Nathanael spent literally hours on the phone with us reviewing interest rates, fees/costs, anticipated monthly payments, etc. before we actually began the loan application. This was amazing!Once we felt very comfortable with Nathanael, we filled...

Reply from Nathanael Jones

July 20th, 2026 07:11 PM

Jeffrey, I'm truly grateful for your kind words and pleased that I could help you through the process. It's wonderful to hear that the collaboration with your Realtor and our team led to such a quick turnaround. Thank you for sharing your experience...

Nathaneal was amazing to work with, from his constant communication to positive attitude along the way! We are very appreciative of his time and efforts.

Nathanael was amazing throughout the entire process! He kept us informed at all times and was always quick to respond to any questions that we had. It is clear that he and his team work extremely hard and are very knowledgeable. I would 100%...

Nathanael always went above and beyond for us. He always took the time to communicate with us when it was convenient with our schedules. Nathanael always made sure to explain what was happening with each step of the loan process and was very...

Reply from Owner

July 2nd, 2026 04:11 PM

Karley, I'm grateful for your kind words and happy to know that my communication and thoroughness were valuable to you during the loan process. Making sure you felt informed and supported was my priority. If you have any more questions or need...

Reply from Nathanael Jones, Ruoff Mortgage

June 30th, 2026 04:08 PM

Karley, I appreciate your kind words and am glad to know that my communication and thoroughness were helpful during the loan process. It was important to me to accommodate your schedule and ensure you felt informed every step of the way. If...

Nathanel always made himself, and his team as well, available at all times. If we had questions, or needed anything at all from him, he was instantly available, even if he was out of the country. He answered every question we had for him and...

Reply from Nathanael Jones

June 12th, 2026 01:59 PM

Cameron, I'm grateful for your thoughtful review and pleased to know that my availability and presence made a positive impact on your experience. It was important to me to ensure the closing process went smoothly for you. If you have any more...

From start to finish the process didn't take very long.

Reply from Nathanael Jones

May 29th, 2026 03:49 PM

Caleb, I'm pleased to hear that the process was efficient and met your expectations. If there's anything else I can help with, just let me know.

Nathanael Jones, Ruoff Mortgage has received a review with 5 star rating from Victor Y

Reply from Owner

May 18th, 2026 04:09 PM

Victor, thank you for the perfect rating. I'm glad to know you had a positive experience with my services.

Nathan was terrific throughout the entire process. He really guided my wife and I through all the steps and made all the intricacies of getting a loan approval really easy and simple. I couldn't recommend him highly enough for anyone looking...

Reply from Nathanael Jones

May 18th, 2026 08:45 PM

Victor, I'm truly grateful for your kind words and am glad to hear that I could make the loan approval process easy for you and your wife. It was a pleasure assisting you both, and I appreciate your recommendation. If you ever need further...

Thankful that everything went smoothly

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About

Additional Licenses: NMLS# 1841663 | GA - 67741 | OH - MLO-OH.1841663. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Specialities

Conventional loans

FHA loans

USDA loans

VA loans

Down Payment Assistance

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