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Nathanael Jones, Ruoff Mortgage
Senior Loan Officer | NMLS# 1841663 | Ruoff Mortga...
Additional Licenses: NMLS# 1841663 | GA - 67741 | OH - MLO-OH.1841663.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance ... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Best I have ever worked with . My wife and I were very impressed
Reply from Nathanael Jones
January 6th, 2026 08:28 PM
It's wonderful to hear that you and your wife were so impressed with my service, Clayton. I strive to provide a supportive and efficient experience for everyone I work with. Thank you for sharing your positive feedback—working with you both...
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Nathanael was on top of everything letting me know throughout the process what was next and how it would be completed. Thanks for the excellent work you and the crew did for me.
Reply from Nathanael Jones
December 22nd, 2025 08:12 PM
I'm glad I could keep you well-informed throughout the process, Janell. It was important to me that you felt confident about each step. Thank you for acknowledging the team's efforts at Ruoff Mortgage, and for allowing us to assist you.
Nathanael was pleasant to talk to. Very knowledgeable and explained the process so I could understand and be prepared.
Reply from Nathanael Jones
December 22nd, 2025 05:17 PM
I'm pleased that my explanations were clear and helped you feel prepared, Heather. Providing a pleasant and knowledgeable experience is always my goal. Thank you for taking the time to share your thoughts, and for choosing Ruoff Mortgage.
Great expereince, that was super easy even with my busy schedule I felt at ease with the whole process.
Stellar guy, 11/10 would recommend Nathanael for your refi/home buying needs.
Working with Nathanael was a dream! He was quick to answer my calls/texts and answer my questions. He's a knowledgeable, empathetic, hardworking guy. I also enjoyed working with his LOA, Amy. My experience working with Ruoff was entirely positive...
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Reply from Nathanael Jones
December 12th, 2025 04:12 PM
Your review is appreciated, Kayleigh. It's great to hear that you found our communication effective and that I could provide knowledgeable assistance throughout the process. I'm glad that Amy also contributed positively to your experience....
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Nathanael knew my situation and worked with me in a clear and concise way. He was always professional and listened to me as we navigated through the process. Everything went smoothly.
Reply from Nathanael Jones
December 4th, 2025 04:08 PM
It's rewarding to know that my approach was clear and professional for you, Susan. Listening and understanding your situation are priorities for me, so I'm pleased to hear everything went smoothly. Thank you for trusting me with your needs...
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Nathanael was wonderful to work with and helped us navigate the process smoothly. Nathanael kept us on track and was excellent at communicating everything that was needed throughout the entire process.
Reply from Nathanael Jones
November 3rd, 2025 05:57 PM
I appreciate your kind words, Rachel. It's good to know that I could help make the process smooth for you and keep everything on track. Communicating the necessary details clearly is something I strive for, and I'm glad it contributed to your...
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Nathanael was quick, responsive, and made the experience as painless as possible
Nathanael was just such a gem to work with so helpful kind and knowledgeable
Reply from Nathanael Jones
November 3rd, 2025 09:15 PM
I'm glad to hear that you had a positive experience working with me, Elaine. Being helpful, kind, and knowledgeable is important to me, and I'm pleased you felt supported during the process. Thank you for entrusting Ruoff Mortgage with your...
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About
Additional Licenses: NMLS# 1841663 | GA - 67741 | OH - MLO-OH.1841663.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Conventional loans
FHA loans
USDA loans
VA loans
Down Payment Assistance
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Positions
- Ruoff Mortgage - Senior Mortgage Loan OfficerOct 31st, 2022 - Current
Addresses and Serving Areas
Primary Serving Area
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1841663
- GA - 67741
- OH - MLO-OH.1841663
Gallery
Achievements
- $45M+ in career closed loan volume
- Over 200 homebuyers closed
Hobbies
- traveling
- watching sports
- exercising
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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