Top 5%
Monica Jones at CrossCountry Mortgage
Branch Manager / Executive Loan Advisor | NMLS #29...
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Benicia, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consideri... Show More
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Reviews from Web
Monica and her team were super responsive—key when you're hustling to close escrow. A few times when the inbox was quiet, I reached out to Monica directly, and she always came back quickly with clear, detailed answers.We couldn’t get the pre-approval...
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Prompt, professional and personable. Thank you for such a wonderful experience especially as being first time home buyers for me and my husband!
Reply from Monica Jones
June 4th, 2025 02:52 PM
I'm thrilled to hear that you and your husband had a wonderful experience as first-time home buyers. It was a pleasure assisting you both, and I appreciate your kind words.
Monica Jones at CrossCountry Mortgage has received a review with 5 star rating from Leslie V
Team Jones was very communicative and helpful to us as first-time homebuyers. The team was very responsive to our many questions and guided us through the home buying process.
Reply from Monica Jones
May 23rd, 2025 03:05 AM
I'm thrilled to hear that Team Jones was able to assist you so effectively during your home buying journey. It's wonderful to know that we could address your questions and guide you through the process. Thank you for your kind words, and congratulations...
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Team Jones was very communicative and helpful to us as first-time homebuyers. The team was very responsive to our many questions and guided us through the home buying process.
The process itself was smooth and efficient, but it was the conversation and understanding our needs before we all started that really was exceptional. Thank you Monica and team, always a pleasure.
Reply from Monica Jones
May 9th, 2025 02:04 AM
I'm thrilled to hear that the initial conversation and understanding of your needs made such a positive impact. It was a pleasure to assist you throughout the process. Thank you for your kind words and trusting us at CrossCountry Mortgage,...
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Third time working with Monica and team. This time for a refi. The process itself was smooth and efficient, but it was the conversation and understanding our needs before we all started that really was exceptional. Thank you Monica and team,...
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Reply from Owner
September 29th, 2024 12:00 AM
Thank you so much for your kind words and review! We loved working together with you and look forward to helping you, or anyone you know again in the future! Cheers to 2024!
Monica and her staff are very responsive, when you send them questions or things that need to get done.
Reply from Monica Jones
April 29th, 2025 05:15 PM
Thank you, Robert, for your kind words. I'm glad to hear that you found our team responsive and helpful. It was a pleasure working with you. If you have any more questions or need further assistance, please don't hesitate to reach out.
Hi Team, I just wanted to express our heartfelt thanks and gratitude for assisting us with this property purchase. It was pretty painless and seamless considering how the normal process is. If we are ever to do this again, we will keep you...
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Monica and Team Jones took excellent care of our business and were very easy to work with.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Benicia, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #290779 | Branch NMLS #1754567
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 290779
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095