Top 5%
Monica Jones at CrossCountry Mortgage
Branch Manager / Executive Loan Advisor | NMLS #29...
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Benicia, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consideri... Show More
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Monica and her team were absolutely incredible! They helped us secure a mortgage on our dream home without having to sell our current home first, which was no small feat! There were a lot of moving pieces, and the entire team went above and...
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Monica was extremely quick in getting me pre-approved and subsequently my loan. She and her assistant Desiree explained each step and kept me calm, as I was very nervous.
They made what can be an extremely stressfull situation a bit less.
Reply from Monica Jones
October 20th, 2026 03:40 PM
Jennifer, I'm glad to hear that Desiree and I were able to make the pre-approval and loan process smoother for you at CrossCountry Mortgage, LLC. It's important to me that you felt calm and informed throughout each step. Thank you for sharing...
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Great communication, always positive
Reply from Monica Jones
October 7th, 2026 06:06 PM
Angie, I'm pleased to know that you appreciated the communication and positivity during your experience with me at CrossCountry Mortgage, LLC. Your feedback is very valuable to me.
Monica and her team are the best! highly recommended! 10/10
Reply from Monica Jones
September 15th, 2026 04:59 PM
Ismael, I'm happy to hear that you had such a positive experience with me and my team at CrossCountry Mortgage, LLC. Your high recommendation truly means a lot to us!
I have to give a HUGE THANK YOU to Darlene for all the help and assistance she gave me to complete the loan process !
Monic Jones was also their when ever I needed assistance with the whole process to complete the loan !
THANK YOU !
Reply from Monica Jones
September 7th, 2026 08:24 PM
Robert, I'm grateful for your kind words and appreciation. It's wonderful to hear that both Darlene and I could assist you throughout the loan process. Thank you for trusting us with your needs!
Were very on top of everthing...excellent follow through...
Reply from Monica Jones
September 3rd, 2026 07:12 PM
Bonnie, I'm glad you felt that I was attentive and provided excellent follow-through. Your feedback is truly appreciated.
experience as usual they hold your hand ever all along the way and do a great job
Reply from Monica Jones
August 31st, 2026 06:45 PM
Brannen, I'm pleased to know that you felt supported throughout the process. Your kind words about my work mean a lot to me.
Monica and Team Jones were easy to work with, VERY responsive, and offered exceptional service. They made this new process very easy to understand for us, and we felt confident we had a supportive team the entire time.
Reply from Monica Jones at CrossCountry Mortga...
August 18th, 2026 05:48 PM
Samuel, I'm glad to hear that you found the process easy to understand and felt supported by Team Jones. Your confidence in our service is greatly appreciated.
Monica and Team Jones were easy to work with, VERY responsive, and offered exceptional service. They made this new process very easy to understand for us, and we felt confident we had a supportive team the entire time.
Monica and Team Jones kept us informed throughout our home buying process. Monica especially went above and beyond for us, to secure our mortgage and bridge loan. Monica is very professional and knows the mortgage business really good. We couldn’t...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Benicia, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #290779 | Branch NMLS #1754567
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 290779
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095