Top 5%
Monica Jones at CrossCountry Mortgage
Branch Manager / Executive Loan Advisor | NMLS #29...
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Benicia, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consideri... Show More
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Refinanced from our purchase in July, Monica did what they do best! They took care of us and we honestly wouldnt trust any other company because of how well team jones worked their magic. Great response times, great service, and they are always...
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Reply from Monica Jones
February 23rd, 2026 07:54 PM
I'm grateful for your feedback, Luis. Knowing that you felt well taken care of during your refinancing process means a lot to me. I’m committed to providing prompt service and support that clients can rely on. If there's anything else you need...
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Refinanced from our purchase in July, Monica and team did what they do best! We came back to them because of how great the experience was last year. And once again, they took care of us and we honestly wouldn't trust any other company because...
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Monica and her team are prompt, helpful, friendly, and professional. Monica goes above and beyond. She's the best.
Reply from Monica Jones
February 23rd, 2026 03:18 PM
Thank you for your kind words, Paul. It’s wonderful to hear that you found value in my approach and the efforts of my team. Going above and beyond is always my aim, and I'm glad it made a difference for you. Should you have any future needs...
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Yu guys are awesome
Reply from Monica Jones
January 19th, 2026 06:24 PM
I'm pleased to hear such positive feedback, Abraham. If you ever need any assistance or have questions in the future, feel free to reach out.
Monica and her team did a phenomenal job in closing our 18 day escrow during the Christmas rush!!
Reply from Monica Jones
January 7th, 2026 05:52 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
Monica and her team are phenominal. Great follow up, worked hard to get the job done for me. Desiree... I can't thank her enough. There were some stressfull moments and she was always prompt with information on next steps.
Monica Jones at CrossCountry Mortgage has received a review with 5 star rating from April G
I have to call Monica and her Team the "Miracle Workers". There is nothing you can throw at them that they cannot find an answer to. No one else needs to be on your side except for these professionals that will assist you through the entire...
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Reply from Monica Jones
December 22nd, 2025 10:05 PM
It's incredibly rewarding to be referred to as "Miracle Workers," George. I'm glad that I, along with my team, could provide answers and make the home-buying process smooth for you. Your continued trust and the fact that you'd choose us again...
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Easily the best experience in assisting with buying property. Very professional and personal, and who will help you right up to buying your new home.
If this company had out best interest from the beginning of this experience we would have closed with ease.
We had to fight every step of the way to get the best deal we could.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Benicia, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #290779 | Branch NMLS #1754567
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 290779
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095