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Monica Hernandez
Escrow Officer
At WFG, reimagining the customer experience is fundamental to our ethos. Our real estate, lender, and title industry partners, along with their customers, are our "North Star." This inspired our Fifth Cornerstone: "Reimagine the Customer Ex... Show More
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Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
Very helpful and friendly. Quick respond time for any questions/needs that we had.
Reply from Monica Hernandez
June 23rd, 2026 11:59 PM
I appreciate your kind words! I'm glad I could assist you quickly and make the process easier. Thank you for sharing your experience :)
Monica Hernandez has received a review with 5 star rating from James A N L
Reply from Monica Hernandez
June 23rd, 2026 11:59 PM
Thank you so much, James! I appreciate your support and am glad I could help with your resale.
Always available and kept all parties updated thru the entire
Reply from Monica Hernandez
June 23rd, 2026 11:59 PM
Pamela, I'm glad to hear that you felt well-informed throughout the process. Keeping everyone updated is important to me! Thank you for your kind words!
Monica always impress's and quickly reacts to abruts changes and is very diligent in her process in keeping all parties involved updated at all times. Really glad to have connected with her and the great team she has behind her. Exceptional...
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Reply from Monica Hernandez
June 24th, 2026 12:00 AM
Appreciate you so much Julien :) I'm glad that you feel supported by both me and my team!!
had multiple closings that were happening simultaneously and Monica was a superstar! She was on top of every detail and made sure everything went smoothly despite all the chaos. Everyone on our team is looking forward to working with Monica...
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Reply from Monica Hernandez
June 24th, 2026 12:01 AM
Denise, I'm so grateful for your kind words! I'm pleased to hear everything went smoothly during the multiple closings. I look forward to working with you and your team again in the future!
Great help for everything we had to go through .
Reply from Monica Hernandez
June 24th, 2026 12:01 AM
Thanks, Larry! I'm pleased I could assist you with everything. If you need anything else, feel free to reach out :)
Monica and her team are great. My closing wasn't an easy one with a lot of tricky moving parts. They went above and beyond to get it done!
Reply from Monica Hernandez
June 24th, 2026 12:03 AM
So sorry for the delay in responding on here! I appreciate you Mike, and thank you for taking the time to share your feedback :)
Monica made the process easy and smooth for my clients and myself
Reply from Monica Hernandez
June 24th, 2026 12:03 AM
Thank you, Francisco! I'm glad to hear that the process was smooth for you and your clients. It was a pleasure working with you all :)
Monica Hernandez has received a review with 5 star rating from Debra R
Reply from Monica Hernandez
June 24th, 2026 12:03 AM
Thank you so much, Debra! I appreciate your positive rating :)
Monica Hernandez has received a review with 5 star rating from Trevor A S H
Reply from Monica Hernandez
March 26th, 2026 12:24 AM
Thank you for taking the time to provide a positive rating, Trevor! You and Schuyler were a pleasure to work with :)
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About
At WFG, reimagining the customer experience is fundamental to our ethos. Our real estate, lender, and title industry partners, along with their customers, are our "North Star." This inspired our Fifth Cornerstone: "Reimagine the Customer Experience,” driven by the First Cornerstone, “Everything we do is because of you.” WFG’s "Three Cs" — Communicate, Collaborate, and Co-exist — ensure an elevated customer experience. Our MyHome® platform streamlines transactions, enhancing transparency and communication. Using the Net Promoter Score® system, we’ve achieved "World Class" ratings, reflecting our commitment to exceptional service.
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Escrow Service
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