Top 5%
Monica Hernandez
Escrow Officer
At WFG, reimagining the customer experience is fundamental to our ethos. Our real estate, lender, and title industry partners, along with their customers, are our "North Star." This inspired our Fifth Cornerstone: "Reimagine the Customer Ex... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM(Open now)
Sat
closed
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Monica Hernandez has received a review with 4.5 star rating from Kayla D
Monica is very attentive and responded *immediately* to every email/phone call I made to her. She (and others in her office) went above and beyond for me and I will absolutely come to her again.
Reply from Monica Hernandez
May 28th, 2025 08:57 PM
It was a pleasure working with you! I strive to provide attentive service, and it's rewarding to know my efforts made a difference to you :) Please dont hesitate to reach out if there is anything we can help you with in the future!
Monica Hernandez has received a review with 5 star rating from Garrett T
Awesome experience!
I didn't have to worry about a thing and the follow through was excellent.
Everything went smoothly.
Reply from Monica Hernandez
May 14th, 2025 07:36 PM
Thank you Dean! I appreciate your positive feedback! One down, one to go :)
Monica Hernandez has received a review with 5 star rating from Blake S
Reply from Monica Hernandez
May 14th, 2025 05:10 PM
Blake!! Thank you for your kind rating - back atcha!!
Excellent servic!
Reply from Monica Hernandez
May 14th, 2025 05:11 PM
I'm glad to hear that you were pleased with the service, Trace. It was a pleasure working with you and Zenia on your purchase :) Thank you for your positive feedback!
Monica Hernandez has received a review with 5 star rating from Roberto A R C
Reply from Monica Hernandez
May 5th, 2025 05:30 PM
Thank you for your positive feedback, Roberto! I appreciate your trust in WFG National Title Insurance Company. If you need any further assistance, please feel free to reach out.
Very organized , welcoming, and professional. Went above and beyond in helping me fax documents needed for the closing, worked around me and my husbands schedule. I highly recommend!
Reply from Monica Hernandez
May 5th, 2025 05:31 PM
It was a pleasure to assist you and your husband! Your recommendation means a lot, and I'm glad I could accommodate your schedule and help with the documents. Thank you for your kind words!
181–190 of 243
About
At WFG, reimagining the customer experience is fundamental to our ethos. Our real estate, lender, and title industry partners, along with their customers, are our "North Star." This inspired our Fifth Cornerstone: "Reimagine the Customer Experience,” driven by the First Cornerstone, “Everything we do is because of you.” WFG’s "Three Cs" — Communicate, Collaborate, and Co-exist — ensure an elevated customer experience. Our MyHome® platform streamlines transactions, enhancing transparency and communication. Using the Net Promoter Score® system, we’ve achieved "World Class" ratings, reflecting our commitment to exceptional service.
Products & Services
Escrow Service
Title Insurance
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Time Zone
Pacific Standard Time (PST)