Top 5%
Monica Hernandez
Escrow Officer
At WFG, reimagining the customer experience is fundamental to our ethos. Our real estate, lender, and title industry partners, along with their customers, are our "North Star." This inspired our Fifth Cornerstone: "Reimagine the Customer Ex... Show More
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8 AM to 5 PM
Fri
8 AM to 5 PM
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closed
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Reviews from Web
Monica is the GOAT. She's communicative, proactive, provides superior added value to her agent clientele, and answers her phone. A lot of title and escrow offices like to tout this, but rarely do you find one that actually follows through....
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Reply from Monica Hernandez
January 12th, 2026 03:48 PM
Paul - I cannot begin to thank you enough for the generous compliment!! I strive to provide the level of service you described, and it's rewarding to know that it makes a difference for you and your clients. I appreciate your communication...
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We Loved it
Reply from Monica Hernandez
January 12th, 2026 03:49 PM
I'm so glad to hear that - thank you for taking the time to post a review, that is best compliment overall! If there's anything more you ever need, please reach out! Congratulations, again, on your purchase :)
Monica Hernandez has received a review with 5 star rating from Nicole C
Reply from Monica Hernandez
January 12th, 2026 03:50 PM
Nicole, thank you for the 5 star rating! I appreciate you taking the time to do that - thank you for your support!
Monica Hernandez has received a review with 5 star rating from Hayley J
Reply from Monica Hernandez
January 12th, 2026 03:51 PM
Thank you for the positive rating, Hayley! Thank you for taking the time to share it! I look forward for many more transactions together :)
Monica Hernandez has received a review with 5 star rating from Marc D
Reply from Monica Hernandez
January 12th, 2026 03:52 PM
I appreciate your 5-star rating, Marc! Thank you for taking the time to share it :)
Prompt communication
Reply from Monica Hernandez
December 29th, 2025 11:22 PM
I appreciate you taking the time to share your feedback! Thank you for your kind words!
Monica Hernandez has received a review with 5 star rating from Dennis D
Reply from Monica Hernandez
December 29th, 2025 11:23 PM
I appreciate your rating, Dennis! Thank you for your support!
Professionalism, thoroughness, and kindness made the experience an easy acquisition of the title.
Reply from Monica Hernandez
December 20th, 2025 02:03 AM
I appreciate you taking the time to provide feedback! I'm glad to hear that my approach contributed to a smooth title acquisition for you.
If there's anything else you need, feel free to reach out anytime :)
Having worked on and off with this office 35 years i I will go nowhere else. Monica and Allison are total custome service focused.
Reply from Monica Hernandez
December 19th, 2025 12:27 AM
Dain, thank you for taking the time to provide feedback! Allison is thankful for the partnership over the years. And I appreciate your kind words about the service we provide. Thank you!
Monica is very professional! She handles the escrow with thorough detail! She is my trusted escrow officer for many years!
Reply from Monica Hernandez
December 16th, 2025 01:47 PM
I really appreciate the generous compliment, Vicki! It means a lot to me that you trust me with your transactions, thank you for your continued trust over the years :)
Cheers to working more together in 2026!
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About
At WFG, reimagining the customer experience is fundamental to our ethos. Our real estate, lender, and title industry partners, along with their customers, are our "North Star." This inspired our Fifth Cornerstone: "Reimagine the Customer Experience,” driven by the First Cornerstone, “Everything we do is because of you.” WFG’s "Three Cs" — Communicate, Collaborate, and Co-exist — ensure an elevated customer experience. Our MyHome® platform streamlines transactions, enhancing transparency and communication. Using the Net Promoter Score® system, we’ve achieved "World Class" ratings, reflecting our commitment to exceptional service.
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Escrow Service
Title Insurance
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