Michelle Thula
Branch Manager
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Michelle was great and answered all of our questions. We were first time buyers and had many many questions and Michelle was patient and helpful throughout the mortgage process.
Michelle was always easily accessible by text.l if i was worried about something or needed to know something.
Michelle was always upbeat and positive throughout my loan process. She was a good listener and helped me become a new homeowner when there were days I just wanted to give up. Buying a home is very stressful.
At closing th docs were not there ! Three different times! Had to call corporate to have someone there get the docs to our closing attorney! Would NEVER recommend !
I called Michelle a lot. First time home buyer. I had a ton of questions. She had all the answers. She calmed me. I’m pretty high strung. She was awesome. Her team works well with her. I LOVE the service they gave me. I hope everyone gets this...
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Michelle and her team are not only extremely knowledgeable of the best product available for each client but they also truly treat you like family.
My family & I would recommend Michelle and her team time and time again!
Very professional and quick to answer questions.
You guys made it a great experience because you are so professionals
This was my 1st home. Michelle was great with explaining the process. She was always available to help with any questions or concerns. Great customer service experience from Michelle & Libby.
Michelle failed to get me the final amount to wire until after end of business the day before closing. When she did, it was a few thousand dollars higher than previously projected. Michelle’s lateness forced me to wait to send the wire until...
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing