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New American Funding - Michael Troia - Sr. Loan Officer in Broadview Heights, OH

New American Funding - Michael Troia

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New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr... Show More
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9%
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Reviews from Web
  • Encompass
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    Hillary A M
    Pelham, AL
    Posted on March 9th, 2026 02:48 PM
    Throughout all the hiccups and fear I could always call and ask any question that was on my mind. Michael made a scary process into something I actually looked forward to dealing with.... he was a delight to work with while battling the savage...
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    Reply from New American Funding - Michael Troi...
    March 9th, 2026 02:54 PM
    Hillary, I'm truly glad to hear that I could help make the mortgage process less daunting for you. Transforming what can often be a challenging experience into something positive is always my goal. If you have any more questions or need further...
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    Jason S
    Montevallo, AL
    Posted on March 8th, 2026 10:21 AM
    Michael is very responsive and a pleasure to work with
    Reply from New American Funding - Michael Troi...
    March 9th, 2026 12:47 PM
    I appreciate your kind words, Jason. It's been great working with you as well, and I'm glad to know that you've had a positive experience. If you ever need anything in the future, feel free to reach out.
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    Meghan C
    Huntersville, NC
    Posted on February 10th, 2026 02:03 AM
    Got us the best mortgage loan possible with no hassel. Cared for us in making sure we got everything we needed all the way up to closing. Kept us up to date on all important things as the loan was being procressed
    Reply from New American Funding - Michael Troi...
    February 10th, 2026 01:06 PM
    I'm truly glad to hear about your positive experience, Meghan. Ensuring you got the best possible mortgage and making the process hassle-free has always been my goal. It was a pleasure assisting you and keeping you informed throughout the journey....
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    Missy D
    Saint Louis, MO
    Posted on February 9th, 2026 06:04 PM
    Good communications and follow up.
    Reply from New American Funding - Michael Troi...
    February 9th, 2026 07:11 PM
    Thank you Missy! It was my absolute pleasure to partner with you!
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    Jodie B
    Berlin, NH
    Posted on December 27th, 2025 06:22 PM
    Communication was lacking wile I can't completely blame Michael. I believe the processor had a big hand in lack of communication. Late requests for documentation, lack of communication and the lavl of requesting crush on the appraisal put much...
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    Bryanna S
    Belmont, NH
    Posted on December 9th, 2025 12:15 PM
    Having everything prepared prior to the day of closing. We pushed closing a week and a half and things still were not ready the morning of closing. When my client or i tried to call we couldn't get through to anyone.
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    Cheyenne W
    Clifton, ME
    Posted on November 27th, 2025 05:42 PM
    Mike was so personable and make the experience unlike any other. He is an amazing loan officer that made the experience as easy and as flawless as possible for our first ever home. I recommend him to all and every person as he is extremely...
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    Reply from New American Funding - Michael Troi...
    November 28th, 2025 12:42 PM
    I'm really glad to hear that you had such a positive experience with the home loan process, Cheyenne. It means a lot to know that I was able to make things easy and seamless for your first home. Thank you for the kind words and for recommending...
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    Starla S
    St Louis, MO
    Posted on November 24th, 2025 03:22 PM
    Very friendly, knowledgable and answered all questions that were asked.
    Reply from New American Funding - Michael Troi...
    November 24th, 2025 03:49 PM
    I appreciate your kind words, Starla. I'm glad I could assist you effectively and answer all your questions. If you need further assistance or have more queries in the future, feel free to reach out. Happy Thanksgiving to you and your loved...
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    Jonah M M
    Kalamazoo, MI
    Posted on September 11th, 2025 01:25 AM
    Mike was great to work with and conducted business well. As for everyone else involved, I didn't appreciate the way they conducted business and will only want to work with Mike in the future. He is an asset to your team because if it wasn't...
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    Reply from New American Funding - Michael Troi...
    September 11th, 2025 12:09 PM
    Thank you, Jonah! I'm sorry your experience was less than perfect, but appreciate your kind words about our working relationship. It was truly my pleasure. Wishing you and your family many happy years in your new home!!
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    Linda H
    Tyler, TX
    Posted on September 1st, 2025 08:19 PM
    Michael was friendly, and knowledgeable making the process smooth and easy. I never had to chase information. He checked in often inquiring as to whether I had any questions for him. He was truly a delight to work with.
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    Reply from New American Funding - Michael Troi...
    September 2nd, 2025 12:08 PM
    I'm glad to hear that your experience was positive, Linda. I aim to make the process as straightforward and comfortable as possible, and it's great to know that my efforts made a difference for you. If you have any more questions or need assistance...
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    About
    New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    Mortgage Lending
    Purchase
    Refinance
    Conventional Loan
    VA Loan
    FHA Loan
    Reverse Mortgage
    Construction Loan
    View All
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    Addresses and Serving Areas

    Year Started

    1990

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
    NMLS ID#6606.
    Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
    Licensing