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Michael Shannon, Ruoff Mortgage
Senior Loan Officer | NMLS# 1452143 | Ruoff Mortga...

Additional Licenses: NMLS# 1452143 | OH - MLO.049403.000.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is ... Show More
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Business Hours
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9 AM to 5 PM
Fri
9 AM to 5 PM
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closed
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Reviews from Web
Great communication helped me understand every step
Reply from Michael Shannon
June 9th, 2025 03:38 PM
I'm thrilled to hear that you found the communication clear and helpful throughout the process. It was a pleasure assisting you at every step. Thank you for choosing Ruoff Mortgage!
Mike was easy to work with and gave us the best options for us from the beginning and really helped inform us in a process we knew nothing about as first time home buyers. It was a very positive experience for us!
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Reply from Michael Shannon
June 7th, 2025 03:22 PM
I'm thrilled to hear that your experience as first-time home buyers was so positive. It was my pleasure to work with you and provide options tailored to your needs. Thank you for your kind words and for choosing Ruoff Mortgage.
Mike Shannon closed a purchase loan for me on an investment property in Ohio. He did a fantastic job making for a smooth and quick process. His rat* was competitive too, which is paramount! Highly recommend!
Reply from Michael Shannon, Ruoff Mortgage
September 17th, 2025 07:14 PM
Thank you for the review. Happy to hear you were happy with the service and the rate!
Mike Shannon swooped in to take over for another lender who lost mu trust in the process. Mike proved forthcoming - he was honest, a clear communicator, and expeditious. I would happily work with Mike again the the future!
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Reply from Michael Shannon, Ruoff Mortgage
December 15th, 2025 04:21 PM
Hi Jana,
I'm grateful you gave me chance and I'm happy that were happy with the change. I'm always here if you need anything.
Mike was quick to communicate anytime new imformation was needed from me He also was great answering questions that I had or would quickly get back to me when he had to go to other people for answers The whole process went very smoothly
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Reply from Michael Shannon, Ruoff Mortgage
April 18th, 2025 12:30 PM
Glad to hear you were happy with the process. Thank you for the review.
Everything that was in the survey
Reply from Michael Shannon
April 18th, 2025 12:30 PM
Thank you, Bruce
The entire Ruoff team was very diligent, thorough, and transparent during the entire process Made my first homebuying process a breeze
Reply from Michael Shannon, Ruoff Mortgage
March 24th, 2025 04:24 PM
Thank you for the review. Glad we were able to help make it a smooth process. Enjoy you new home!
Great people to assist you thr the process
Reply from Michael Shannon
March 24th, 2025 03:10 PM
Bradley, thanks so much for the kind words. It means a lot to know that you felt supported throughout the process. Our goal at Ruoff Mortgage is to make everything as smooth and stress-free as possible, and I'm glad we could do that for you....
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Michael Shannon, Ruoff Mortgage has received a review with 5 star rating from Matthew R
Reply from Owner
September 15th, 2023 05:32 PM
Hi, Matthew. We appreciate the rating and are glad we could provide you with a positive experience!
Our loan officer, Michael, was very quick to respond and answers our questions and was very knowledgeable. The online portal was very easy to use and made signing and uploading documents very straightforward. All terms and fees were clear and...
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Reply from Michael Shannon, Ruoff Mortgage
March 24th, 2025 04:27 PM
Hi Matthew, it was a pleasure to help you through the process. Thank you for allowing us to be a part of it. Enjoy your new home!
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About
Additional Licenses: NMLS# 1452143 | OH - MLO.049403.000.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Conventional
FHA
USDA
VA
Renovation Loans
New Construction
Down Payment Assistance Programs
Bank Statement Loans
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Memberships
- NMLS Member
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2016
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1452143
- OH - MLO.049403.000
Hobbies
- Playing old man Soccer
- Guitar
- Brewing Beer
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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