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Michael Shannon, Ruoff Mortgage - Senior Loan Officer | NMLS# 1452143 | Ruoff Mortgage NMLS# 141868 in Stow, OH
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Michael Shannon, Ruoff Mortgage

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Senior Loan Officer | NMLS# 1452143 | Ruoff Mortga...

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Additional Licenses: NMLS# 1452143 | OH - MLO.049403.000. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is ... Show More
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9 AM to 5 PM
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9 AM to 5 PM
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Reviews from Web
  • Encompass
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    Mary B
    NORTHFIELD, OH
    Posted on May 30th, 2025 03:36 PM
    Great communication helped me understand every step
    Reply from Michael Shannon
    June 9th, 2025 03:38 PM
    I'm thrilled to hear that you found the communication clear and helpful throughout the process. It was a pleasure assisting you at every step. Thank you for choosing Ruoff Mortgage!
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    Alexis N R
    Twinsburg, OH
    Posted on May 28th, 2025 03:18 PM
    Mike was easy to work with and gave us the best options for us from the beginning and really helped inform us in a process we knew nothing about as first time home buyers. It was a very positive experience for us!
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    Reply from Michael Shannon
    June 7th, 2025 03:22 PM
    I'm thrilled to hear that your experience as first-time home buyers was so positive. It was my pleasure to work with you and provide options tailored to your needs. Thank you for your kind words and for choosing Ruoff Mortgage.
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    Jana R
    Posted on May 15th, 2025 03:17 PM
    Mike Shannon closed a purchase loan for me on an investment property in Ohio. He did a fantastic job making for a smooth and quick process. His rat* was competitive too, which is paramount! Highly recommend!
    Reply from Michael Shannon, Ruoff Mortgage
    September 17th, 2025 07:14 PM
    Thank you for the review. Happy to hear you were happy with the service and the rate!
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    Jana M R
    Cuyahoga Falls, OH
    Posted on May 15th, 2025 03:15 PM
    Mike Shannon swooped in to take over for another lender who lost mu trust in the process. Mike proved forthcoming - he was honest, a clear communicator, and expeditious. I would happily work with Mike again the the future!
    read more
    Reply from Michael Shannon, Ruoff Mortgage
    December 15th, 2025 04:21 PM
    Hi Jana, I'm grateful you gave me chance and I'm happy that were happy with the change. I'm always here if you need anything.
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    James J S
    Akron, OH
    Posted on April 15th, 2025 03:07 PM
    Mike was quick to communicate anytime new imformation was needed from me He also was great answering questions that I had or would quickly get back to me when he had to go to other people for answers The whole process went very smoothly
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    Reply from Michael Shannon, Ruoff Mortgage
    April 18th, 2025 12:30 PM
    Glad to hear you were happy with the process. Thank you for the review.
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    Bruce I R
    Cuyahoga Falls, OH
    Posted on April 14th, 2025 03:04 PM
    Everything that was in the survey
    Reply from Michael Shannon
    April 18th, 2025 12:30 PM
    Thank you, Bruce
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    Michael G B
    CLEVELAND, OH
    Posted on March 24th, 2025 03:07 PM
    The entire Ruoff team was very diligent, thorough, and transparent during the entire process Made my first homebuying process a breeze
    Reply from Michael Shannon, Ruoff Mortgage
    March 24th, 2025 04:24 PM
    Thank you for the review. Glad we were able to help make it a smooth process. Enjoy you new home!
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    Bradley S
    Niles, OH
    Posted on March 14th, 2025 03:06 PM
    Great people to assist you thr the process
    Reply from Michael Shannon
    March 24th, 2025 03:10 PM
    Bradley, thanks so much for the kind words. It means a lot to know that you felt supported throughout the process. Our goal at Ruoff Mortgage is to make everything as smooth and stress-free as possible, and I'm glad we could do that for you....
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    Matthew R
    Posted on March 14th, 2025 12:35 AM
    Michael Shannon, Ruoff Mortgage has received a review with 5 star rating from Matthew R
    Reply from Owner
    September 15th, 2023 05:32 PM
    Hi, Matthew. We appreciate the rating and are glad we could provide you with a positive experience!
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    Matthew R
    Akron, OH
    Posted on March 14th, 2025 12:35 AM
    Our loan officer, Michael, was very quick to respond and answers our questions and was very knowledgeable. The online portal was very easy to use and made signing and uploading documents very straightforward. All terms and fees were clear and...
    read more
    Reply from Michael Shannon, Ruoff Mortgage
    March 24th, 2025 04:27 PM
    Hi Matthew, it was a pleasure to help you through the process. Thank you for allowing us to be a part of it. Enjoy your new home!
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    About
    Additional Licenses: NMLS# 1452143 | OH - MLO.049403.000. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Specialities
    Conventional
    FHA
    USDA
    VA
    Renovation Loans
    New Construction
    Down Payment Assistance Programs
    Bank Statement Loans
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    Memberships
    • NMLS Member
    Addresses and Serving Areas

    Year Started

    2016

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 1452143
    • OH - MLO.049403.000
    Hobbies
    • Playing old man Soccer
    • Guitar
    • Brewing Beer
    • View All
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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