Michael Douthwaite
Executive Branch Manager
Welcome! My name is Michael Douthwaite and I'm the Executive Branch Manager at Lumin Lending! With over 100 years of combined experience, our founders bring unparalleled expertise to guide you through every step of your mortgage journey.
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Reviews from Web
A flawless process and there was great communication through the process. Excellent teamwork with the agent to get the loan done! I had other lending offers but this one was easy.
Reply from Owner
May 22nd, 2024 12:00 AM
Thank you for trusting us with your lending needs! We value each borrowers experience with us, and try to make it as smooth as possible! Borrower feedback helps us continue to improve our processes! Thank you for telling us how we are doing!...
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Michael Douthwaite was referred to by our realtor. His expertise and knowledge as a lender was incredible. He was able to answer all our questions and give us the answers we wanted. He made himself always available, even after hours returning...
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Reply from Owner
April 25th, 2024 12:00 AM
We are delighted to hear that Michael has made your experience wonderful! As you embark on your journey to homeownership, we are here to provide guidance and support every step of the way. Thank you for choosing us as your partner in this exciting...
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Michael took us through every step of the loan precess with knowledge of what he was doing. The entire process was incredibly profesional and efficient.
Reply from Owner
March 22nd, 2024 12:00 AM
Feedback is a necessary tool in building upon our excellent Customer Service. Borrowers are an integral part of leading with success! Thank you for taking the time to provide us with your thoughts and comments, we appreciate them so much!
I wanted to say thank you for your time, knowledge, your dedication and hard work processing my home loan through Zillow Home Loans. I know you’re busy and time is key in your industry but you always seem to make some time for me regardless....
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Reply from Owner
March 11th, 2024 12:00 AM
Exceptional service is accomplished by our focus on the borrowers needs. We pay attention to their goals, and work to surpass their expectations each time. Feedback is an essential part of continuing to build on that success. Thank you for...
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Michael is by far the best in the business. He is knowledgeable and efficient in guiding you through the process by getting the right parties involved quickly, remaining communicative every step of way, and answering questions/ addressing concerns...
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Reply from Owner
March 1st, 2024 12:00 AM
Surpassing your expectations every time is our ultimate goal. Thank you for letting us know how Michael made that happen!
Micheal was great for our first time buying a house. He understood my budget and helped me stay within it, all while giving me options and explaining everything to me along the way. Highly recommend.
Reply from Owner
February 26th, 2024 12:00 AM
Our goal is to provide you with outstanding service in all aspects of your process, we are excited to know that Michael made it a great experience! Thank you for letting us know!
Michael was very responsive during our first experience in buying a home and put our minds at ease. The timing of our interest rate lock was spot on! Would highly recommend.
Reply from Owner
February 23rd, 2024 12:00 AM
Thank you for your kind words! We strive to provide the best possible experience for our borrowers, and it's great to hear that Michael achieved that with you.
Michael connected with us while we were shopping around as our offer got accepted. He gave us the lowest interest rate and always reassured/answered our questions along the way. We wanted to be flexible in our loan terms and Michael was able...
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Reply from Owner
January 4th, 2024 12:00 AM
Thank you for trusting us with your lending needs! We understand the importance this goal plays in our borrower's lives. We are glad to hear that Michael provided you with excellent service!
Michael got our pre-approval within a day! We had waited so long from another lender and got referred to him. All of his responses were very quick, explained everything throughly, and had a great first time buying experience! We appreciate...
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Reply from Owner
December 15th, 2023 12:00 AM
Thank you for letting us know about the support and constant communication provided by Michael! We know the importance of being there to answer any questions or concerns to make our borrowers feel comfortable and happy with their process!
Michael stayed by our side for I think almost 2 years while searching for a house. Through thick and thin, he never gave up on us. Loved his honesty and transparency. Whenever there was a questionable or other options, Michael would let us...
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Reply from Owner
December 9th, 2023 12:00 AM
Thank you for taking the time to tell us of your experience! Borrower feedback is essential to our success! We want to continue to surpass our goals of providing our customers with the highest level of service!
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About
Welcome! My name is Michael Douthwaite and I'm the Executive Branch Manager at Lumin Lending! With over 100 years of combined experience, our founders bring unparalleled expertise to guide you through every step of your mortgage journey.
With almost a decade of personal experience, I'm committed to delivering best-in-class service and navigating you through every step of the financial process. I've helped thousands of clients with their financing needs and specialize in a large variety of loan products to help fit your financial goals (Conventional, FHA, VA, HELOC, Self-Employed, Investors, No-Doc, ITIN, etc.). I take pride in ensuring every client gets the best possible service and options available! Call me today!
Products & Services
Mortgage Loan Officer
Mortgage Refinance
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Year Started
2017
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 1702285