Melissa Redona
Mortgage Loan Officer
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
Very easy to work with.
Reply from Melissa Redona
February 10th, 2026 09:47 PM
Thank you Bishop! It was a pleasure working with you and Aunty Suzette. :-) Congratulations on your new home and move to Las Vegas.
Once again, thank you very much to Trish, Melissa, and the entire team. They are highly professional, patient, and always respond to all of my questions in a timely manner. I highly recommend them to anyone who needs mortgage-related services....
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Reply from Melissa Redona
December 11th, 2025 06:29 PM
Thank you for your kind words! It was a pleasure working with you. I am so excited for this new chapter for your family <3
Handled all my question.
Reply from Melissa Redona
December 1st, 2025 07:01 PM
Thank you Cesar! It was a pleasure working with you and Karen. Welcome to Las Vegas! :-) I hope you and your family enjoy your new home. ;-)
My experience was great because my wife was able to deal with everything and keep me up to date with everything. Although I didn't have direct contact with Melissa but having my wife explain and make me understand let's me k.ow that Melissa...
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Reply from Melissa Redona
November 10th, 2025 07:59 PM
Thank you Junior! Thank you for trusting me and April to get this to the finish line. Congratulations on your new home :-)
Melissa R. made the process smooth and simple. She would come with the numbers and would talk out the different scenarios and possibilities. She was available when I needed to reach out and get clarification (which was all the time). She was...
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Reply from Melissa Redona
November 5th, 2025 03:35 PM
Aww thank you so much for the kind words April. <3 It was truly a pleasure working with you. Thank you for putting your faith in me throughout the whole process. I am so excited for this next milestone for you and your family. :-)
Very professional
Reply from Melissa Redona
October 15th, 2025 05:16 PM
It was a pleasure working with you and Serrena. Thank you for trusting me throughout the process. Congratulations :-)
Follow through, excellent communication,
Reply from Melissa Redona
September 16th, 2025 04:29 PM
Thank you so much for the kind words Kim! It was a pleasure working with you. <3
Melissa great she was on top of everything and when there was a hiccup she knew how to solve the proble. She was always there when we needed her help with documents and always there when we had questions about our loan. She is awesome I would...
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Reply from Melissa Redona
September 3rd, 2025 01:53 PM
I appreciate your thoughtful review. It's gratifying to know I could assist you effectively and provide the support you needed throughout the loan process. I'm glad I was able to resolve any issues that arose and be there for your questions...
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Great service
Reply from Melissa Redona
August 12th, 2025 01:01 PM
Thank you for the kind words. I'm pleased that you were satisfied with the service. If you have any further questions or need assistance, don't hesitate to let me know.
Melissa is quick response and answer all the qeustions thank you
Reply from Melissa Redona
July 1st, 2025 09:35 PM
Thank you Thinh! It was a pleasure helping you and Thoa throughout this process. :-)
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
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Addresses and Serving Areas
Primary Serving Area
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 1633494
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