Melissa Hoover
Senior Loan Officer/Sales Manager
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
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Reviews from Web
Great communication and timely service.
The mortgage application process was very easy to follow, everything was managed through a central site which was also viewable via an app. Melissa and her team were very responsive. Have worked with Melissa in the past and will do so again...
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Communication from the start was great and I was always in the loop. Very fast and efficient.
I've known Melissa since we first bought our home about 10 years ago and she continues to provide excellent service before, during and after financing. Thank you!
n/a
Melissa and her team provided and A++ customer service and handling of my refinance. The team was able to find me a rate lower than anticipated and not only met, but exceeded my expectations. I will be returning to use Melissa’s service on...
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Consistent, clear communication throughout the process.
Melissa Hoover and her organization is highly recommended
Very efficient and had a team of knowledgeable people who responded quickly to our questions. We were very pleased with Melissa and her team.
Melissa always provides fast responses and knowledgeable advice on the home mortgage landscape.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Adjustable Rate Mortgages
DSCR Loans
Cash-Out Refinances
Interest-Only 40-Year Mortgage
Home Equity Loan
Bank Statement Loans
Specialities
Purchase
Refinance
Mortgage
Home Loans
Conventional
VA
FHA
USDA
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1992
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 195039
Hobbies
- Family time
- Reading
- Golf - when I get my knee redone!
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