Top 5%
Melisa Jones at CrossCountry Mortgage
Senior Vice President of Lending | NMLS #965518
Ottawa University
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in O'Fallon, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
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She was on top of what needed to be done.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you so much for the 5 star review Darin!
Very professional, great communication and flexible with me and my wife. The process was quick and smooth.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Torrence thank you so much for taking the time to do this review and for all of your positive feedback. It was wonderful working with you.
Melissa was extremely friendly, helpful, and all around pleasant during our entire experience. She was always prompt answering questions that we had and made everything a breeze!
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you so much Chase for the 5 star review. It was a pleasure working with you as well. Please let us know if we can ever assist you in the future.
Best loan officer around
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
We very much appreciate your kind words Aaron. Thanks so much for your 5 star review.
Communication, every step of the process was effectively communicated to us by courteous and knowledgeable people.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Nathan we love to hear this. Our customer experience is a number on priority. thank you so much for the kind words. please let us know if we can ever assist again in the future.
It was my first homebuying experience and they went above and beyond as far as I was concerned and to help me get this house when I came down to it they even waitedUntil I was able to get back in town to get a waiver signed And back and finish...
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Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
It was wonderful working with you on your home purchase Joel. We appreciate the trust you put in our team to see you through to the end. This can be a scary process as a first time home buyer but always want to make you feel at ease. Thank...
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Melissa was very timely and always available for a response when we had a question. Also, the technology used to notify us of the movement through the steps of the process eliminated the need to call Melissa with a question. It was a very smooth...
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Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Communication throughout the loan process is our number one priority. We are so pleased to hear you felt informed every step of the way. Thank you so much for trusting our team with your home loan.
Melisa was amazing! As a first-time home buyer, she walked me through everything and was very easy and fun to work with!
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
We love our first time homebuyers. It is such an exciting time to help someone through. Thank you so much for choosing to work with us.
Melisa was so easy to talk to. She answered any questions no matter how small they were. She was so pleasant to work with. Thanks Melisa for everything!
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Alyssa we loved working with you and appreciate that the feeling was mutual. Thank you so much for taking the time to do this review and for all of your feedback.
Everything went smoothly!
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Smooth is how we like it Corey. Thank you so much for your 5 star review!
781–790 of 873
About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in O'Fallon, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #965518 | Branch NMLS #2730701
Products & Services
Mortgage Loan Officer
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Construction Loan
Bridge Loans
Medical Professional Mortgages
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Education
- Ottawa UniversityAug 2001 -May 2005
Positions
- CrossCountry Mortgage - Senior Vice President of LendingApr 25th, 2025 - Current
Memberships
- Mortgage Bankers Association
- Home Builders Association
- Mortgage Bankers Association Board Member
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Year Started
2006
Time Zone
Central Standard Time (CST)
Licenses
- 965518
Achievements
- Top 1% Originator
- Top Gun Award Winner
- President's Council Award Winner
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Hobbies
- Coaching
- Volleyball
- Spending time with family
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095