Top 5%
Melisa Jones at CrossCountry Mortgage
Senior Vice President of Lending | NMLS #965518
Ottawa University
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in O'Fallon, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
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The communications.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you so much for the 5 star review.
Melisa, On time, prompt, her openness, ability to take time and answer all questions. She makes you feel like family and never left me wandering or if I missed something. She did everything she said. Always kept me updated and made my experience...
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Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
It was a pleasure working you guys as well. We would love the opportunity to cross paths again. Please let us know if we can ever help with anything.
Melisa was very detailed and thorough through the whole process. Very patient with all our questions and was excited with us as we picked out our house.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
We love to hear this. Thank you so much for all of your wonderful words Adam. We appreciate your feedback and the positive review.
Melissa is the best!! We have used her twice now and she goes above and beyond for her clients!! We love her and highly recommended her!!
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Our repeat clients are the best. Thank you so much for putting your trust in our team for the 2nd time. We appreciate you!
Melisa was always available for answering questions, clarifying anything or just there for celebration of moving to the next step. She kept us on track with a timeline and made house buying smooth. She was amazing! We love her! Will be referring...
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Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Referrals are the best compliment we could ever receive. We would love the opportunity to delivery the same great service to those closest to you. Thank you so much for the 5 star review.
Melissa and her team were all around awesome! She was able to make things happen that others had basically told us was impossible! Her professionalism is to be commended as well as her genuine desire to help!
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
We love making the impossible possible. So glad we were able to assist you Kizzy. It was a pleasure working with you. Thank you for the wonderful review.
Melisa was excellent and full of knowledge. She answered all my questions and easy to reached.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Charlene thank you so much for your kind words. Please let us know if we can ever assist in the future.
Very helpful and explained everything to us very well!
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you for the positive review. We love receiving the positive feedback.
Melisa did a nice job helping us and communicating along the way. She was professional and nice to deal with. We were not as impressed with the back end with underwriting once the process was past Melisa as there was a lack of response. Overall...
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Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
We are sad to hear that the back end of your transaction gave you a negative experience but are pleased to hear you were pleased with our team. We hope to assist you again in the future. Thank you so much for the feedback and the positive review....
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771–780 of 873
About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in O'Fallon, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #965518 | Branch NMLS #2730701
Products & Services
Mortgage Loan Officer
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Construction Loan
Bridge Loans
Medical Professional Mortgages
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Education
- Ottawa UniversityAug 2001 -May 2005
Positions
- CrossCountry Mortgage - Senior Vice President of LendingApr 25th, 2025 - Current
Memberships
- Mortgage Bankers Association
- Home Builders Association
- Mortgage Bankers Association Board Member
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Year Started
2006
Time Zone
Central Standard Time (CST)
Licenses
- 965518
Achievements
- Top 1% Originator
- Top Gun Award Winner
- President's Council Award Winner
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Hobbies
- Coaching
- Volleyball
- Spending time with family
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095