Top 5%
Melisa Jones at CrossCountry Mortgage
Senior Vice President of Lending | NMLS #965518
Ottawa University
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in O'Fallon, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
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Melisa + her entire team have been absolutely amazing to work with. They have made this entire process way easier than we imagined. I’m so thankful for having the best people, who are so knowledgeable in their careers to guide us through this...
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Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Lauren thank you so much for the compliment of referring our team. We love that we were given the opportunity to work with you again. Thank you so much for taking the time to do this review for us.
The whole experience went smoothly!
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
We love a good smooth process that is for sure. Thank you so much for your 5 star review Michael.
She made every step of the process clear which was useful as a first time home buyer.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
We just love our first time home buyers. It is such an exciting time and seeing your smile at the end of the process is even better. Thanks so much for putting your trust in us. Let us know if we can ever help again in the future.
Fast and easy refinance process!
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Fast and easy is what we like to hear about our refinances. Thank you so much for your 5 star review Nicole.
Melisa and team were with me all the way. Available when i needed them and took time to help me understand all aspects of the process. Melisa was pleasant, positive, knowledgable and professional.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Robert we are so pleased to hear these things. We look forward to the opportunity to work with you again in the future. Please keep us in mind should you or anyone around you need assistance.
Melissa seriously is the best! She made purchasing a home and funding an easy experience. She was always there whenever I had a question no matter the time of day or night. Her team of underwriters were awesome too. I couldn’t be more appreciative...
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Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Lisa we love to hear you were so pleased with our process from start to finish. Everything we do is for the benefit of our clients, it is great to hear we are getting it right. Please let us know if we can ever assist in the future. We would...
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Melisa was very involved throughout our entire process. She would even text during meetings, giving us the reassurance she was always there. As a first time homebuyer I had a lot of questions. Melisa was able to answer them all. Melisa was...
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Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Jeff thank you so much for the wonderful review and putting your trust in us to see you through to the end. We loved working with you as well, please keep us in mind should you need anything in the future.
The staff was very helpful and friendly.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
We pride ourselves on customer service. Thank you so much for your 5 star review.
Melisa was so friendly and helpful from start to finish. She put my mind at ease and made everything easy.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
We loved seeing your feedback and are happy to hear this was a smooth process. Our clients happiness is our number one priority.
Melisa is just the best! She makes the whole process, start to finish, worry free. I know my clients are in the best hands possible with her and her team.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Chelle thank you so much for the wonderful review. We thoroughly enjoyed working with you as a client and even more so as a partner. Thank you for your continued partnership.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in O'Fallon, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #965518 | Branch NMLS #2730701
Products & Services
Mortgage Loan Officer
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Construction Loan
Bridge Loans
Medical Professional Mortgages
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Education
- Ottawa UniversityAug 2001 -May 2005
Positions
- CrossCountry Mortgage - Senior Vice President of LendingApr 25th, 2025 - Current
Memberships
- Mortgage Bankers Association
- Home Builders Association
- Mortgage Bankers Association Board Member
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Year Started
2006
Time Zone
Central Standard Time (CST)
Licenses
- 965518
Achievements
- Top 1% Originator
- Top Gun Award Winner
- President's Council Award Winner
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Hobbies
- Coaching
- Volleyball
- Spending time with family
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095