Top 5%
Melisa Jones at CrossCountry Mortgage
Senior Vice President of Lending | NMLS #965518
Ottawa University
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in O'Fallon, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
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Melisa and her team are phenomenal. I've been sending her all my buyers clients for years and will continue to do so. Another job well done!
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Colleen you are the sweetest. We love having you as a client, business partners and most importantly a friend. Thank you for always putting your trust in us.
Melisa is awesome! Always answers every question and is very knowledgeable and super friendly!
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you so much for taking the time to put through this review. We appreciate your business and friendship. Please let us know how we can help in the future should the need arise.
Everything was smooth until closing day. We were told many times that March 31st would be our closing date. Because of Covid 19 I understand that things were slow in getting done but it cost us over $800 in taxes since we were not able to close...
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she was responsive and always got me what I needed.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
We love to hear this. Thanks so much for the great review Darin. It was awesome working with you!
We scheduled a time for closing and when it came the title company had not received any documentation so it pushed our closing to the next day which also went into the next month whiched cost us another +$700. We really could have used it for...
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Melisa and her team are amazing! They made the whole process seem easy and were so very helpful! I would absolutely recommend and would use them again in the future.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Ashley there is no greater compliment than a referral from our best clients. Thank you so much for those sweet words. We hope to cross paths again in the future. Let us know if we can ever assist again.
Melisa and her team were great to work with. They responded to e-mails promptly and made themselves available for phone calls.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Shaun, our team thoroughly enjoyed working with you as well. We would love the opportunity to offer those closest to you that same great service. The greatest compliment we could ever receive is referrals from our best clients.
Beyond helpful. Explained everything to us and was very sweet! Great communication!
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Eleanor thank you so much for the wonderful 5 star review. We love to hear our clients were pleased with the loan process. Let us know if we can ever assist again in the future.
No glitches, all communication was timely and succinct.
The follow-up and responsiveness from Melissa and her team.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Vicky we are so pleased you had a wonderful experience working with our team. Should the need ever arise, we would love the opportunity to work with you again in the future. Thanks so much for the wonderful review.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in O'Fallon, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #965518 | Branch NMLS #2730701
Products & Services
Mortgage Loan Officer
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Construction Loan
Bridge Loans
Medical Professional Mortgages
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Education
- Ottawa UniversityAug 2001 -May 2005
Positions
- CrossCountry Mortgage - Senior Vice President of LendingApr 25th, 2025 - Current
Memberships
- Mortgage Bankers Association
- Home Builders Association
- Mortgage Bankers Association Board Member
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Year Started
2006
Time Zone
Central Standard Time (CST)
Licenses
- 965518
Achievements
- Top 1% Originator
- Top Gun Award Winner
- President's Council Award Winner
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Hobbies
- Coaching
- Volleyball
- Spending time with family
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095