Top 5%
Melisa Jones at CrossCountry Mortgage
Senior Vice President of Lending | NMLS #965518
Ottawa University
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in O'Fallon, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
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This was by far the easiest refi I have ever done. Hands down!!
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you so much Eric, we love to hear this. Appreciate you taking the time to complete this review. The positive feedback is always welcome.
Each step was well articulated. I was able to respond and the process went as described.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Marvin you are the best. We love every chance we get to help you out. Thanks for putting your trust in our team to see you through to the end.
Erin, Melisa and the rest of their team worked overtime to make this happen and did an excellent job! They communicated very well and went above and beyond. Highly recommend this team to anyone looking to buy a home!
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Cody thank you so much for your kind words. Working with you was worth it. Looking forward to more interactions in the future. Let us know how we can serve you in the future.
Melisa Jones and her team made this process easy.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Joseph we love to keep it simple and for everything to run smoothly. We are pleased you had a wonderful experience working with our team. Thank you for the sweet review.
Answered questions in a timely manner.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you so much for your review, it is very much appreciated.
Melisa consistently provides excellent service & will always be at the top of my list!
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
This makes us so happy to hear. We will always put our best foot forward when serving you and your clients Jojo.
Made the whole process easy
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you for the 5 star review Nicholas. Simplifying the loan process is what we strive for 100% of the time.
Melisa, listened to what we wanted in a refinance and found a way to make it happen. Great customer service and looking out for us.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
David thank you so much for the wonderful review. We loved the opportunity to work with you on refinance. Thanks so much for putting your trust in our team.
Communication was great and everything went smoothly
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Smooth is what we strive for. Thank you so much for allowing our team to get the job done for you. We thoroughly enjoyed working with you.
Melissa and team assisted us with a really short timeline to close on our home purchase. We were impressed and blessed by the proactive and professional service we received. This should be the standard and the norm. Thank you so very much!...
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Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you so much for the rave review Mark, this pleases us to no end. We loved working with you on this loan and hope to help again in the future should the need arise.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in O'Fallon, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #965518 | Branch NMLS #2730701
Products & Services
Mortgage Loan Officer
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Construction Loan
Bridge Loans
Medical Professional Mortgages
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Education
- Ottawa UniversityAug 2001 -May 2005
Positions
- CrossCountry Mortgage - Senior Vice President of LendingApr 25th, 2025 - Current
Memberships
- Mortgage Bankers Association
- Home Builders Association
- Mortgage Bankers Association Board Member
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Year Started
2006
Time Zone
Central Standard Time (CST)
Licenses
- 965518
Achievements
- Top 1% Originator
- Top Gun Award Winner
- President's Council Award Winner
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Hobbies
- Coaching
- Volleyball
- Spending time with family
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095