Top 5%
Melisa Jones at CrossCountry Mortgage
Senior Vice President of Lending | NMLS #965518
Ottawa University
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in O'Fallon, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
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Everyone responded quickly and the process was very smooth.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Melinda thank you so much for taking the time to complete this review. We very much appreciate the feedback.
Overall the mortgage was a good experience. However, it felt like I was receiving requests from multiple parties. There were lots of separate requests for print/sign/scan. Would be helpful if these were condensed so there are fewer touch points....
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Painless, quick, and very easy. I received a great rate!
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Brian thank you so much for your review. It was pleasure working with you. We would love the opportunity to help those closest to you should the need arise.
Melisa was very thorough in explaining everything and making sure we fully understood every step in the process.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Knowledge is power. The more you know the more informative decisions you can make. We love sharing what we know with our clients. Thank you so much for the 5 star review.
Loan application simple and straightforward to fill out. Everyone involved was nice and explained clearly to all of my first-time homebuyer questions.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
We appreciate you taking the time to do this review and for the 5 star rating. We thrive on recommendations from prior clients. Thanks so much again.
Melisa has consistently been a person who goes above and beyond the call of duty, including making herself available throughout the refinancing experience from beginning to end, rather than starting out strong and fizzling out like so many...
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Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Ryan you are so sweet to say all of that. We appreciate your attention to detail and quick responses throughout the process as well. We love when our clients become our friends. Please keep in touch.
Melisa was very helpful and great at explaining every detail!
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thomas it was wonderful working with you as well. Let us know if you ever need anything in future.
Always beyond helpful! She explains everything so that I know I am making a good decision. She always has my best interest at heart
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Eleanor it was so wonderful working with you. We are so appreciative of all the positive feedback. Thank you so much for taking the time to complete this review for our team.
Melisa is wonderful. She is very responsive and extremely helpful along the way. She took time out of her day to meet with me to explain everything! She made first time home buying a breeze!
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you so much for this rave review. Your smiling face at closing was the best part. Please let us know if we can ever assist you again in the future.
Melisa was always quick to answer any questions and a pleasure to work with
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Tim we love the positive feedback and thoroughly enjoyed working with you as well. Thank you so much for this 5 star review.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in O'Fallon, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #965518 | Branch NMLS #2730701
Products & Services
Mortgage Loan Officer
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Construction Loan
Bridge Loans
Medical Professional Mortgages
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Education
- Ottawa UniversityAug 2001 -May 2005
Positions
- CrossCountry Mortgage - Senior Vice President of LendingApr 25th, 2025 - Current
Memberships
- Mortgage Bankers Association
- Home Builders Association
- Mortgage Bankers Association Board Member
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Year Started
2006
Time Zone
Central Standard Time (CST)
Licenses
- 965518
Achievements
- Top 1% Originator
- Top Gun Award Winner
- President's Council Award Winner
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Hobbies
- Coaching
- Volleyball
- Spending time with family
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095